Field Service Technician I: Retail Tech Install & Support

NCR Voyix; Erie (Erie County); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Paid holidays

Floating holidays

Vacation

401K

Company vehicle

Medical insurance

Job summary

NCR Voyix is looking for Field Service Technicians! NCR Voyix's Field Services Team creates value for our customers by delivering solutions that build long term relationships. You will communicate in an open, helpful, and engaging manner with the focus being finding the right solution.

You will organize, triage customer issues, and even handle some problems before they start. No matter the situation, your formal training (provided through NCR Voyix) will allow you to provide customers what they

Qualifications

• Local candidate to specific geographic area.
• Authorized to work in the US.
• At least 18 years of age.
• Have a valid driver's license and driving record that satisfies NCR fleet requirements.
• PC skills, basic electronic skills, and some specific hardware and operating system familiarity.
• Ability to perform essential functions of the job with or without a reasonable accommodation.
• Prolonged travel with driving several hours per day.
• Rotating and weekend shifts.
• Flexible shift work - Rotating shifts within set teams including morning, afternoon, and evening start times with some holidays.
• Carrying and lifting tools, parts, and equipment weighing up to 75 lbs. without assistance, up to 150 lbs. with assistance.
• Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size.
• Willing to be trained on and operate small scale scissor lifts in retail environments to service or replace networking equipment such as access points or switches.

Responsibilities

• Perform customer installation, maintenance, and service calls promptly and effectively.
• Service electromechanical equipment like self-checkout systems within an assigned territory.
• Perform maintenance, repair, PM work, and system overhauls.

Skills

PC skills

Valid driver's license

Mechanical aptitude

Willing to travel

Customer service

Job description

NCR Voyix is looking for Field Service Technicians! NCR Voyix's Field Services Team creates value for our customers by delivering solutions that build long term relationships. You will communicate in an open, helpful, and engaging manner with the focus being finding the right solution.

You will organize, triage customer issues, and even handle some problems before they start. No matter the situation, your formal training (provided through NCR Voyix) will allow you to provide customers what they