Field Service Technician I - Lab Equipment Support

Technical Safety Services LLC; Hillsborough (NC); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Company vehicle provided

Medical, dental, and vision coverage

401(k) with company match

Life insurance and disability coverage

Generous PTO and holidays

Job summary

Technical Safety Services (TSS) is seeking a Field Service Technician to perform on-site testing, certification, calibration, and repairs in lab and cleanroom environments. You will travel to customer sites in your territory and operate a company-provided service vehicle.

This role emphasizes customer communication, independence, and hands-on problem solving, with hands-on training, mentorship, and clear paths for career advancement.

Qualifications

• High school diploma or equivalent (associate or bachelor’s degree is a plus).
• Background in customer service and some mechanical or electrical experience.
• Strong problem‑solving skills and willingness to learn new technical work.
• Good communication, basic math skills, and comfort using Microsoft Office.
• Ability to work independently, manage your time, and travel (including some overnights).
• Valid driver’s license with a clean driving record.

Responsibilities

• Perform testing, certification, calibration, and repairs across different lab environments with a strong focus on quality.
• Work directly with clients to understand their needs, communicate clearly, and make sure the job is done right.
• Build strong relationships and be the main point of contact for customers on site.
• Complete reports and required paperwork on time to keep projects on track and clients updated.

Skills

Customer service

Problem solving

Communication

Basic math

Microsoft Office

Valid driver's license

Education

High school diploma or equivalent

Associate or Bachelor's degree preferred

Tools

Microsoft Office

Job description

Technical Safety Services (TSS) is seeking a Field Service Technician to perform on-site testing, certification, calibration, and repairs in lab and cleanroom environments. You will travel to customer sites in your territory and operate a company-provided service vehicle.

This role emphasizes customer communication, independence, and hands-on problem solving, with hands-on training, mentorship, and clear paths for career advancement.