Fiber & Home Tech Field Technician I — Growth Path

Block Communications, Inc.; Starkville, Northern (MS, KY); Hybrid; USD 25,000 - 39,000; Full time

Job summary

MaxxSouth Broadband is seeking a motivated Universal Technician I (Field Service Technician) to install and activate fiber and coaxial drop systems from the tap to the customer’s home. You will educate customers on home equipment and work indoors/outdoors across varying weather conditions as part of a three-tier progression.

The role requires a High School diploma or GED, with electronics training or SCTE/NCTI certifications preferred. Prior telecom experience is a plus.

Qualifications

• High School diploma, GED, or equivalent is required.
• Formal electronics training or SCTE/NCTI certifications preferred.
• 1 year of experience in telecommunications preferred.

Responsibilities

• Plan and execute network installations based on customer orders and technical specifications.
• Install new connects, reconnects, disconnects, and customer premise equipment (HD/DVR/DIG).
• Install high-speed data (HSD), wireless systems, and fiber to the home (including ONT and streaming devices).
• Read and interpret system design maps, blueprints and document configurations.
• Troubleshoot and resolve service issues using diagnostic strategies; test circuits and equipment to verify service.
• Operate company vehicle and equipment safely and manage inventory of equipment and supplies.
• Follow all company policies, including EEO and safety guidelines.

Skills

Customer-focused

Education

High School diploma or GED

Tools

NCTI Certification

SCTE Certification

Job description

MaxxSouth Broadband is seeking a motivated Universal Technician I (Field Service Technician) to install and activate fiber and coaxial drop systems from the tap to the customer’s home. You will educate customers on home equipment and work indoors/outdoors across varying weather conditions as part of a three-tier progression.

The role requires a High School diploma or GED, with electronics training or SCTE/NCTI certifications preferred. Prior telecom experience is a plus.