Field Service Technician I

Caterpillar; Williston (ND); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) plan

HSA

Paid time off

Career development

Life Insurance

Parental leave

Tuition Reimbursement

Job summary

Caterpillar is seeking a Field Service Technician I in Williston, North Dakota. The role involves installing, maintaining and repairing frac and drilling equipment at customer sites, with on-call responsibilities and a focus on safety and quality service.

You will work from Caterpillar facilities and travel to job sites as needed, performing diagnostics, repairs, and documentation while upholding company safety standards and providing excellent customer support.

Qualifications

• Mechanical aptitude and ability to learn operating and maintenance procedures.
• One to two years of experience or relevant training in field service.
• Must be authorized to operate a company vehicle and have a clean driving record.
• Must be at least 21 years old and capable of lifting up to 50 pounds.

Responsibilities

• Install, maintain, test, and repair frac and drilling equipment at customer locations.
• Inspect and troubleshoot equipment, ensuring operability and safety.
• Prepare organized field service documentation and reporting.
• Follow safety policies and site safety protocols; perform pre-checks on equipment.
• Provide excellent customer service during field interactions.
• Be available for 24-hour on-call support; work in shop when not in field.

Skills

Mechanical aptitude

Driver's license

Clean driving record

Safety awareness

Customer service

Teamwork

Job description

## Field Service Technician IApply: Williston, North Dakota: Full time: Posted Today: R0000387549**Career Area:**Operations**Job Description:****Your Work Shapes the World at Caterpillar Inc.**When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.**About SPM Oil & Gas**SPM Oil & Gas, a Caterpillar company, provides superior products and service solutions to make our customers more efficient and lower total cost of ownership. Globally, we deliver engineered oilfield and drilling equipment repair and certification, mechanical and rotating equipment repairs and upgrades, rapid prototyping of spare parts, robust asset management, operation and maintenance and field engineering services. We offer a wide range of career opportunities across a variety of technical and business roles in engineering and service locations worldwide. Join our team and help build engineering solutions that change the industry. **Job Summary:**The Field Service Technician I assists with field operations by performing the installation, maintenance, troubleshooting, testing, and repair of frac, drilling, and surface control equipment. Technicians at this level have the foundational technical skills to perform routine field operational tasks in a safe and efficient manner, while upholding SPM Oil & Gas safety standards, customer service expectations, and operational procedures.**Additional Information:*** Pay starts at $23.00. Can be adjusted based on experience* Overtime based on business need* Relocation is not offered for this position* Sponsorship is not offered for this position**What you Will Do**:* Assist in preparing JSAs (Job Safety Analysis) to support safe work planning.* Perform all duties in alignment with SPM Oil & Gas safety policies.* Adhere to and exercise Stop Work Authority.* Follow all location‐based safety protocols.* Conduct pre-checks on all equipment and processes to ensure operability.* Perform the installation, removal, maintenance, testing, and repair of frac and drilling equipment at customer locations.* Operate equipment and materials in accordance with SPM guidelines and standard operating procedures.* Inspect, repair, rebuild, test, and troubleshoot equipment, recommending adjustments to improve quality and efficiency.* Assist or prepare accurate field service documentation in an organized and legible manner.* Communicate clearly and professionally, both verbally and in writing, with team members, supervisors, and customers.* Provide superior customer service to internal and external customers in all field service interactions.* Properly care and maintain company‐supplied assets, tools, trucks, trailers, and site‐specific equipment in accordance with company policy.* Demonstrate the ability to work independently and as part of a team.* Must be available for 24‐hour on‐call support to meet customer service needs during scheduled work rotations.* Must work in shop when no field work* Perform other duties as assigned.**What you will have:*** Mechanical aptitude and the ability to learn and apply technical equipment operation and maintenance.* One to two years of experience and/or training; an equivalent combination of education and experience may be considered* Must be authorized to operate a company vehicle* Must be at least 21 years of age* Have a clean driving record, which generally means: + No more than two (2) moving violations within the last 12 months + No more than three (3) moving violations in the past three (3) years.**Physical Demands:*** Frequently required to stand and reach with hands and arms* Frequently lift and/or move up to 50 pounds* Specific vision abilities required by this job include close, distance, color, and peripheral vision**Work Environment:** * Frequently exposed to moving mechanical parts and outside weather conditions* Noise Level: Moderate, occasionally severe* Required to wear Personal Protective Equipment (PPE), including, but not limited to, steel-toed safety shoes and safety glasses, fire resistant clothing### ### **Summary Pay Range:**$23.00 - $30.75Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.**Benefits:**Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.* Medical, dental, and vision benefits\\** Paid time off plan (Vacation, Holidays, Volunteer, etc.)\\** 401(k) savings plans\\** Health Savings Account (HSA)\\** Flexible Spending Accounts (FSAs)\\** Health Lifestyle Programs\\** Employee Assistance Program\\** Voluntary Benefits and Employee Discounts\\** Career Development\\** Incentive bonus\\** Disability benefits* Life Insurance* Parental leave* Adoption benefits* Tuition Reimbursement \\* These benefits also apply to part-time employees### ### ### **Posting Dates:**October 19, 2026 - November 19, 2026Any offer of employment is conditioned upon the successful completion of a drug screen.Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.