Field Service Technician I

Baxter International Inc.; San Francisco (CA); On-site; USD 150,000 - 200,000; Full time

Job summary

An established industry player is seeking a dedicated Field Service Technician I to join their mission of saving and sustaining lives. In this dynamic role, you will be responsible for ensuring the readiness of medical products through cleaning, maintenance, and minor repairs. Your contributions will directly impact patient care and healthcare professionals' ability to deliver essential services. With a commitment to employee well-being, this company offers a comprehensive benefits package, including healthcare, retirement plans, and paid time off. If you're passionate about making a difference in healthcare and thrive in a supportive environment, this opportunity is perfect for you.

Benefits

Healthcare Insurance

401K

Paid Time Off

Parental Leave

Employee Stock Purchase Plan

Flexible Spending Accounts

Educational Assistance Programs

Commuting Benefits

Employee Discount Program

Childcare Benefits

Qualifications

• High School Diploma or GED required, valid driver's license needed.
• Must be at least 21 years of age and obtain a DOT physical card.

Responsibilities

• Inspect and maintain medical products in service centers and homes.
• Provide on-call coverage and demonstrate product usage to staff.
• Safely operate company vehicles and maintain a clean work environment.

Skills

Troubleshooting

Preventative Maintenance

Customer Service

Safety Procedures

Physical Stamina

Education

High School Diploma or GED

Tools

Smartphone

Tablet

PC

Company Vehicle

Job description

This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You’ll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.

Baxter’s products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.

Join us at the intersection of saving and sustaining lives— where your purpose accelerates our mission.

Every day, Baxter touches the lives of millions of patients and providers worldwide who rely on our essential hospital and renal products and services. Baxter’s products and therapies are on nearly every floor, in almost every hospital worldwide, in clinics and in the home. Our commitment to our mission means we are there when patients and healthcare professionals need us, during the critical moments that matter most!

Your Role at Baxter:

The Field Service Technician I will perform functions related to product readiness for patient utilization on a wide range of rental and customer owned medical products. This is where we transform healthcare together by cleaning, disinfecting, operational function checks, and minor repairs of Baxter and non-Baxter products.

Your Team

• Our Field Service Technicians are available for 24/7 delivery, removal, and service support for products in service centers and customer accounts.

• Baxter offers a great benefits package including Healthcare Insurance, 401K, Paid Time Off, Parental Leave, and Employee Stock Purchase Plan.

What you'll be doing

• Move and inspect medical products within Baxter service centers, healthcare facilities, and private homes. Load and unload Baxter product and maneuver the medical equipment within truck beds.

• Troubleshoot and evaluate any needed repairs. Perform routine cleaning & preventative maintenance on Baxter products.

• Provide on-call coverage, up to 24/7 basis including weekends and holidays, which may require customer account visits.

• Navigate electronic devices like smart phone, tablet, or PC to enter in or acquire information.

• Demonstrate how to use Baxter product to hospital staff, caregivers, and other participants.

• Sustain a clean and safe work environment, including 5S activities (sort, set in-order, sweep, standardize and sustain).

• Safely operate a company vehicle ranging in size from a cargo van up to a 26,000-pound truck.

• Ability to lift and carry up to 65 pounds using appropriate processes, including proper safety and ergonomic procedures.

• Must wear proper PPE including safety shoes, eye protection, gloves, and protective clothing. Complete all required safety and compliance modules and medical testing.

What you'll bring

• High School Diploma or GED

• Must be at least 21 years of age

• Valid driver’s license

• Obtain and maintain a DOT physical card required

We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The hourly rate for this position is between $19.23 - $26.44 per hour.

US Benefits at Baxter (except for Puerto Rico)

This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits.

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.