Field Service Technician — Hygiene & Sanitation Systems

Meritech; Golden (CO); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Disability Insurance

401(k)

Job summary

Meritech is seeking a Service Technician to travel to client locations, performing diagnostic and preventive maintenance on our hand hygiene systems. The role includes testing, troubleshooting, and ensuring quality and safety standards are met.

The position requires 2+ years in machine maintenance, ability to read blueprints, and strong customer-service skills. Travel up to 80% and a comprehensive benefits package are provided.

Qualifications

• Experience in machine maintenance; 2+ years preferred.
• Familiar with basic plumbing, mechanical, and electrical operations.
• Willing and able to travel regularly for work, up to 80% of the time.
• Proficient in Microsoft Office Suite or related software to complete logs or records.
• Detail-oriented and consistent.
• Able to read and understand blueprints and schematics.

Responsibilities

• Review design specifications to understand the scope, requirements, and function of our products.
• Travel to client locations to perform various diagnostic and preventative routines.
• Conduct testing to ensure products perform according to user requirements and within established guidelines.
• Ensure products meet company and customer quality and product integrity requirements.
• Identify, log, and correct malfunctions or defects in product performance.
• Troubleshoot and resolve issues with equipment, devices, or products.
• Assist with root cause analysis for product defects in the field and implement corrective action for products.
• Use various machines and hand tools to accomplish assigned tasks.
• Ensure compliance with health and safety laws, regulations, and best practices, including protective equipment where required.
• Inventory tools, parts, and supplies periodically and communicate needs to supervisor in a timely fashion.

Skills

Customer service

Team player

Detail oriented

Blueprint reading

Self-motivated

Time management

Education

High school diploma or GED

Tools

Microsoft Office Suite

Hand tools

Job description

Meritech is seeking a Service Technician to travel to client locations, performing diagnostic and preventive maintenance on our hand hygiene systems. The role includes testing, troubleshooting, and ensuring quality and safety standards are met.

The position requires 2+ years in machine maintenance, ability to read blueprints, and strong customer-service skills. Travel up to 80% and a comprehensive benefits package are provided.