Field Service Technician Houston (Deer Park), TX

Bearcom; Deer Park (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical Insurance

Paid Holidays

Paid Time Off

401k Plan

Job summary

BearCom invites qualified Field Service Technicians I to join our team. You will install and support wireless communications systems, diagnose and repair two-way radio gear, and create small codeplugs. Regional travel and on-call duties may be required.

The ideal candidate has 3+ years of service tech experience with Motorola/Kenwood/ICOM/Vertex equipment, solid RF knowledge, and strong customer service skills. Proficiency with MS Office and test equipment is a plus.

Qualifications

• 3+ years of Service Technician experience diagnosing, repairing, programming, and installing Motorola/Kenwood/ICOM/Vertex equipment in the 2-way radio field.
• Extensive knowledge of 2-way radio theory and RF propagation across frequency bands.
• Ability to interpret schematics, blueprints and diagrams.
• Knowledge of battery backup systems, base stations, repeaters, and duplexers; TCP/IP concepts.
• Proficiency with test equipment including spectrum analyzers, watt meters, TDRs, FDRs, and multimeters.
• Experience with Distributed Antenna Systems (DAS) and Bidirectional Amplifier (BDA) systems design, troubleshooting, and installation.
• CET certification and related Motorola Astro training are a plus.

Responsibilities

• Create basic programming codeplugs (less than 12 channels)
• Perform basic mobile installations (radio, antenna, modem, DC-DC converters)
• Troubleshoot and repair defective two-way radios and other wireless equipment
• Occasional regional or overnight travel and on-call hours may be required

Skills

Electrical

Radio installation

Troubleshooting

Customer service

Programming radios

Education

Associate degree in Electronics Technology

R56 Certified Installer

CET Certification

Tools

MS Office Suite

Spectrum analyzers

Job description

BearCom is the largest distributor of wireless voice, data, and video solutions in North America, and North America's largest two-way radio channel partner for Motorola, with more than 40 years of industry leadership, partnerships with leading manufacturers including JVC Kenwood and Avigilon, and a network of 75+ branches across North America.As part of the BearCom family, Stone Security brings deep expertise in security integration, backed by partnerships with leading OEMs including Axis, Milestone, and LenelS2, and delivering top-notch services and products built on a foundation of excellence, innovation, and customer satisfaction. Together, BearCom and Stone Security deliver communication, technology, and security solutions that help organizations operate safely, efficiently, and effectively – offering customers scalable solutions and employees the platform to build meaningful, high-impact careers.JOB DESCRIPTIONAs a Field Service Technician I with BearCom, you will be involved in the installation and support of wireless communications systems.Our Technicians are the heart of every service location, and we rely on their expertise in the delivery of the best service and solutions for our customers. The ideal candidate will provide exceptional customer service and possess the technical ability to create imaginative solutions that meet and exceed the most challenging customer needs.Create Basic Programming Codeplugs (less than 12 channels)Basic Mobile Installations (Radio, Antenna, Modem, DC-DC Converters)Troubleshoot and Repair Defective Two-Way Radios and Other Wireless Equipment (Radio, Power Supply, Antenna, Etc.)Some Regional and/or Overnight Travel and On-Call Hours May Be Required3+ years of Service Technician experience in diagnosing, repairing, programming, and installing Motorola, Kenwood, ICOM, Vertex equipment in the 2-way radio wireless and /or communication field.Extensive knowledge and understanding of 2-way radio theory, RF propagation characteristics at various frequency bands and communications systems.Ability to interpret schematics, blueprints, and diagrams.Knowledge of battery backup systems, base stations, repeaters, multicouplers, and duplexers, TCP/IP principles and NIC programming.Proficiency in operating various test equipment including but not limited to, spectrum analyzers, system analyzers, watt meters, TDRs, FDRs, and multi-meters.Proficiency in designing, troubleshooting, and installing Distributed Antenna Systems (DAS) and Bidirectional Amplifier (BDA) systems.Proficiency with MS Office Suite, such as Microsoft Word and Excel.CET Certification a plus. Journeyman level must be attained within 6 months of employment.Associate degree in Electronics Technology or equivalent.R56 Certified Installer.Motorola Astro 4x-7x training providing support for various system operations.Certification in various Astro 25 products (Quantar, GTR8000, MCC5500/7500, etc..)Certification in various MotoTRBO products and systems (Connect+, Capacity+, Linked Capacity+, IP Site Connect, Capacity Max etc.).Knowledge of audio, RF, digital, and microprocessor electronic circuits found in communications equipment at the component level.Security Clearance preferred.Must have a valid driver’s license.Drug screenings and background checks are part of the hiring process which may also include a Motor Vehicle Record check.Preferred Qualifications:Basic Electronics Background (12V and/or Low-Voltage System)RF/Telecommunications/Networking Experience a PlusProficient in MS Office Suite (Outlook, Word, Excel)Must Have Valid Driver’s LicenseDrug Screenings, Motor Vehicle Record, and Background Checks Part of the Hiring ProcessBENEFITSBearCom wants to elevate your professional growth! We place high value in investing in the development of our team members and advancing your technical capabilities. BearCom can provide extensive on-the-job training, and covers all fees associated with most professional certifications.You’ll also receive:Highly Competitive CompensationMedical, Dental, and Vision InsuranceCompany-Paid Life, Short/Long-Term Disability InsurancePaid HolidaysGenerous Paid Time OffMatching 401k PlanUse of Company VehicleEmployee Referral BonusTuition ReimbursementBearCom employs a wide range of installation and technical team members and will provide extensive on-the-job training. If interested in BearCom, please apply.KEYWORDS: Motorola, Kenwood, ICOM, Avigilon, Two-Way Radio, Two Way Radio, 2-Way Radio, GPS, VOIP, WI-FI, BDA/DAS, RF, UHF, VHF, MOTOTRBO, LMR, OSHA 10, FCC GROL, L3Harris, CET, Network+, Security+, P2P, P2MP, PtMP, P25, Astro2BearCom is proud to be an equal-opportunity workplace free from discrimination and harassment. We seek to recruit and retain the most talented people from a diverse candidate pool and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other disability protected by law. All employment is decided based upon qualifications, merit, and business need.