Field Service Technician — Home Mobility & Take-Home Vehicle

Acorn Stairlifts, Inc.; Boston (MA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Company vehicle

Gas card

Paid technical training

Tools and equipment provided

Overtime opportunities

401(k) with company match

Paid time off

Paid holidays

Job summary

Acorn Stairlifts, Inc. is seeking a Field Service Technician in Boston, MA. You will diagnose, repair, install, and maintain stairlift systems in customers’ homes while traveling within your territory.

You’ll perform preventive maintenance, provide clear operation guidance to customers, and manage documentation on a company mobile device. A valid driver's license and safe driving record are required, with opportunities for training and career development.

Qualifications

• Mechanical, electrical, or technical aptitude with field service experience.
• Able to diagnose, troubleshoot, repair, install and maintain stairlift systems in customers’ homes.
• Valid driver’s license with a clean driving record.

Responsibilities

• Diagnose, troubleshoot, repair, install, and maintain Acorn stairlift systems in customers’ homes.
• Perform preventive maintenance and annual safety inspections.
• Provide professional customer service by explaining repairs, equipment operation, and maintenance recommendations.
• Work independently within an assigned territory, managing schedules, work orders, documentation and communication on a mobile device.
• Maintain an organized company vehicle and inventory and follow safety procedures.

Skills

Mechanical aptitude

Electrical aptitude

Troubleshooting

Customer service

Driving

Tools

Mobile device

Smartphone/Tablet

Documentation software

Job description

Acorn Stairlifts, Inc. is seeking a Field Service Technician in Boston, MA. You will diagnose, repair, install, and maintain stairlift systems in customers’ homes while traveling within your territory.

You’ll perform preventive maintenance, provide clear operation guidance to customers, and manage documentation on a company mobile device. A valid driver's license and safe driving record are required, with opportunities for training and career development.