Field Service Technician - Heavy Equipment & Dispatch

North American Transportation Management Institute; Gainesville, Northern (VA, KY); Hybrid; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401(k) with company match

Paid time off

Job summary

Herc Rentals in Gainesville, VA is seeking a Field Service Specialist to coordinate service of equipment away from branch locations and dispatch field maintenance. You will assist in tracking costs and input work orders while maintaining strong customer relationships.

The role requires a High School diploma with experience in the heavy equipment industry and prior rental-service experience. Physical duties include lifting up to 50 pounds and outdoor work as needed.

Qualifications

• High School diploma with experience in heavy equipment.
• Experience in equipment rental service is preferred.

Responsibilities

• Coordinate and dispatch field maintenance and road mechanics.
• Assist Maintenance Supervisor with customer and staff communications.
• Process field service work orders and parts ordering.
• Coordinate outside vendors and track costs.
• Adhere to company policies and procedures.

Skills

Fleet maintenance

Customer service

Rapport building

Interpersonal communication

Technical diagnostics

Lifting up to 50 lbs

Indoor/outdoor work

Stamina

Endurance for repeated tasks

Education

High School diploma with equipment experience

Job description

Herc Rentals in Gainesville, VA is seeking a Field Service Specialist to coordinate service of equipment away from branch locations and dispatch field maintenance. You will assist in tracking costs and input work orders while maintaining strong customer relationships.

The role requires a High School diploma with experience in the heavy equipment industry and prior rental-service experience. Physical duties include lifting up to 50 pounds and outdoor work as needed.