Field Service Technician - Heavy Equipment Diagnostics

MacAllister Machinery Co., Inc.; Detroit (MI); On-site; USD 52,000 - 78,000; Full time

Job summary

MacAllister Machinery Co., Inc. in Detroit seeks a diesel service technician to perform mechanical services on customer- and company-owned equipment at job sites or in the shop. You will diagnose and repair equipment and complete required service documentation and time records.

The ideal candidate has 3–5 years of heavy equipment experience, knowledge of hydraulics, powertrain and electronic/electrical systems, and a commitment to safety and customer satisfaction. Some overtime may be required.

Qualifications

• High school diploma or equivalent with technical background, preferably diesel repair training.
• 3–5 years of mechanical experience with heavy equipment; hydraulics/powertrain/electrical systems knowledge.
• Good decision-making, problem-solving, and diagnostic skills.
• Basic computer skills and ability to use MS Office and basic databases.
• Strong customer-service orientation and effective communication.

Responsibilities

• Diagnoses and repairs equipment in the shop or at customer sites.
• Completes service reports, tracks labor, parts, serial numbers, and maintenance records.
• Maintains customer satisfaction by performing timely and safe repairs within constraints.
• Keeps company vehicles, equipment, tools, and work areas clean and in good working order.
• Performs safety and housekeeping duties at job sites and in the shop.
• Tags equipment properly and stores it securely when not in use.
• Responds to service calls promptly and follows supervisor directions.
• Participates in safety meetings and uses required PPE.

Skills

Heavy equipment mechanics

Hydraulics

Powertrain

Electrical/electronics

Diagnostics

Communication

Time management

Safety awareness

Customer service

Education

High school diploma with diesel tech training

Tools

Microsoft Office

Database systems

Job description

MacAllister Machinery Co., Inc. in Detroit seeks a diesel service technician to perform mechanical services on customer- and company-owned equipment at job sites or in the shop. You will diagnose and repair equipment and complete required service documentation and time records.

The ideal candidate has 3–5 years of heavy equipment experience, knowledge of hydraulics, powertrain and electronic/electrical systems, and a commitment to safety and customer satisfaction. Some overtime may be required.