Field Service Technician - Hampton, NJ

CraneWorks; Hampton (NJ); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health, dental, vision, disability, and life/AD&D benefits

Generous paid time off

401(k) with annual employer match

Company-provided service truck, laptop, and cell phone

Job summary

CraneWorks is seeking a Field Service Technician in Hampton, NJ. The role involves inspecting, diagnosing, and repairing various types of crane equipment. Ideal candidates will have a minimum of 2 years experience and mechanical knowledge, particularly in mobile crane systems. Responsibilities include managing repairs, customer service, and ensuring compliance with safety standards. Candidates must possess a valid driver's license, and experience with specific crane brands is preferred. Benefits include health insurance, paid time off, and retirement plans.

Qualifications

• Minimum 2 years of experience as a Mobile Crane Mechanic/Technician.
• Valid driver's license and satisfactory driving record required; CDL preferred.
• Ability to diagnose defects in crane equipment.

Responsibilities

• Inspect, diagnose, repair, and perform maintenance on various crane equipment.
• Operate and inspect cranes to diagnose defects.
• Fill out reports and paperwork in a timely manner.

Skills

Mechanical experience

Electrical systems knowledge

Hydraulic systems knowledge

Customer service skills

Communication skills

Ability to work independently

Job description

Field Service Technician - Hampton, NJ

Location: Hampton, NJ

Job ID: 683

# of Openings: 1

Reports to: Service Manager

Department: Service

FLSA Status: Hourly – Non Exempt

About Us

CraneWorks is an award‑winning global provider of lifting solutions. Our commitment to customer service is unparalleled, and we consistently strive to earn our customers’ loyalty and trust. Our fundamental values are safety, quality, integrity, reliability, and teamwork. We are proud to be an Equal Employment Opportunity employer.

Job Summary

This position will inspect, diagnose, repair, and perform maintenance on various crane equipment, including mobile cranes (All Terrain, Rough Terrain, Crawler Cranes, Boom Trucks, knuckle booms, bucket trucks, etc.). Mechanical experience is required, along with knowledge of electrical and hydraulic systems. The role also involves identifying new business opportunities and contributing to the development of customer relationships and market presence.

Candidates will be required to take a skill assessment as part of the interview/hiring process.

Key Responsibilities

• Minimum 2 years of experience as a Mobile Crane Mechanic/Technician capable of operating and inspecting cranes to diagnose defects.
• Demonstrates working knowledge of CANBUS, PAT, EKS, ECOS, LICCON, and Greer systems.
• Examines parts for damage or excessive wear using micrometers and gauges.
• Reads and understands operating manuals, parts manuals, blueprints, and technical drawings.
• Tests mechanical, electronic, electrical, and hydraulic products and equipment after repair or modification to ensure proper operation and compliance with OEM specifications.
• Prepares for jobs by checking parts and drawings for accuracy and completeness.
• Capable of accomplishing tasks independently without direct supervision.
• Maintains conformity to safety requirements, manufacturer procedures, and other regulations.
• Properly fills out working reports, hour’s reports, time sheets, hour’s overviews, work orders, and other company and customer paperwork in a timely and efficient manner.
• Completes expense reports in a timely manner as dictated by company policy.
• Exhibits exceptional customer service and communication skills.
• Willingness to work overtime and on weekends; travel is required periodically for 1 to 4‑day intervals.
• Valid driver’s license and satisfactory driving record required; CDL is preferred.

Preferred Qualifications

• Experience with mobile crane equipment, specifically Grove RT and TMS Cranes, Grove GMK European Cranes, Manitowoc, Liebherr, Terex, Palfinger, IMT, Cormach, National, Demag, Manitex, and other brand types.
• Knowledge of health insurance, paid time off, 401(k), vision and life insurance, and referral programs.
• Field service technicians are supplied with a company service truck, laptop, and company cell phone.

Benefits

• Health, dental, vision, disability, and life/AD&D benefits.
• Generous paid time off (new employees accrue 13 PTO days with the potential to earn up to 23 days).
• 401(k) with annual employer match.
• Company-provided service truck, laptop, and cell phone for field service technicians.

Equal Employment Opportunity

CraneWorks is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where all individuals are treated with respect and dignity. Employment decisions are based on qualifications, merit, and business needs without regard to race, color, religion, gender, sexual orientation, age, national origin, disability, or veteran status.