Field Service Technician – Gaming Equipment & ATMs

HUSKER GAMING LLC; Des Moines (IA); On-site; USD 36,000 - 43,000; Full time

Job summary

Accel Entertainment, Inc. seeks a Field Operations Technician to install, maintain, and repair electronic gaming machines and related equipment across an Iowa service territory, including cash handling and route operations.

You will travel daily to client locations, perform startup testing, software updates, and preventive maintenance, and ensure compliance with gaming regulations while delivering strong customer service.

Qualifications

• High school diploma preferred.
• 1-2 years’ experience servicing gaming equipment, amusement devices, ATMs, vending equipment, or similar electromechanical equipment preferred.
• Ability to read technical manuals, wiring diagrams, and installation documentation.

Responsibilities

• Install, maintain, repair, and service Electronic Gaming Machines (EGMs), Redemption Terminals (RTs), ATMs, and related equipment at customer locations.
• Perform preventative maintenance and diagnose mechanical, electrical, and software issues.
• Handle route operations, cash and cassette exchanges, ATM replenishment, and complete required documentation.

Skills

Mechanical aptitude

Electrical aptitude

Troubleshooting

Independent work

Education

High school diploma

Tools

Networking basics

Job description

Accel Entertainment, Inc. seeks a Field Operations Technician to install, maintain, and repair electronic gaming machines and related equipment across an Iowa service territory, including cash handling and route operations.

You will travel daily to client locations, perform startup testing, software updates, and preventive maintenance, and ensure compliance with gaming regulations while delivering strong customer service.