Field Service Technician (FSR2A)

JDC Power Systems LLC; Hackettstown (NJ); On-site; USD 52,000 - 78,000; Full time

Job summary

JDC Power Systems, LLC is seeking a Field Service Technician (FSR2A) to join our team in Hackettstown, NJ. The role involves Level 2 inspections, Level 3 support within scope, energization activities when trained, and troubleshooting electrical systems.

You will meet safety standards and document field actions for customer sites. Responsibilities include field service support, customer interaction, and teaching newer technicians.

Qualifications

• High school diploma or equivalent required; an associate degree preferred.
• 1–2 years of hands-on field service experience with power systems.
• Experience with transformers, circuit breakers, LV/MV switchgear, relays.
• Strong troubleshooting and ability to read schematics.
• Excellent communication skills.

Responsibilities

• Field Service Support: Perform Level 2 inspections independently, including mechanical checks, torque verification and as-left documentation.
• Support Level 3 tasks within a defined scope and under direction.
• Troubleshoot common system issues on switchgear, breakers, protective relays and control wiring.
• Use test equipment correctly, including meters, test boxes and secondary injection equipment.
• Customer Interaction & Support: Communicate technical findings clearly to the customer, general contractor and electrical contractor within your scope.
• Produce clear and accurate test reports, as-left documentation and field action reports.
• Operational Efficiency: Prioritize your own work and complete assigned scope on schedule.
• Coordinate with the project lead on resources, parts and tools required for the work.
• Maintain accurate records of service work, time tracking and equipment usage.
• Teaching & Development: Teach less experienced technicians the tasks you perform independently, and explain the reasoning rather than only the steps.
• Health & Safety Compliance: Ensure all work complies with company safety protocols, OSHA guidelines and industry regulations.
• Lead pre-task planning for your own work and contribute to the daily crew briefing.
• Maintain safety training and certifications required by the company.

Skills

Hands-on troubleshooting

Reading schematics

Communication skills

Electrical safety awareness

Education

High school diploma or equivalent

Associate degree in electrical engineering or related technical field

Tools

Multimeters

Breaker test sets

Test equipment

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Field Service Technician (FSR2A)

300 Tech Field Svc Full Time Hackettstown, NJ, US

9 days ago Requisition ID: 1071

JDC Power Systems, LLC, is seeking a Field Service Technician (FSR2A) to join our team and support our customers’ field operations. At this level a technician carries real responsibility on a project. You will perform Level 2 inspections independently, support Level 3 work within a defined scope, participate in energization activities with oversight, when trained, qualified, and authorized, and troubleshoot common system issues. Level 2 and Level 3 work refer to JDC’s internal field service inspection, testing, commissioning, and authorization structure. Assignment of work remains subject to demonstrated competency, training completion, and applicable safety authorization.

Key Responsibilities

Field Service Support:

• Perform Level 2 inspections independently, including mechanical checks, torque verification and as-left documentation.


• Support Level 3 tasks within a defined scope and under direction.


• Troubleshoot common system issues on switchgear, breakers, protective relays and control wiring.


• Use test equipment correctly, including meters, test boxes and secondary injection equipment.

Customer Interaction & Support:

• Communicate technical findings clearly to the customer, general contractor and electrical contractor within your scope.


• Produce clear and accurate test reports, as-left documentation and field action reports.

Operational Efficiency:

• Prioritize your own work and complete assigned scope on schedule.


• Coordinate with the project lead on resources, parts and tools required for the work.


• Maintain accurate records of service work, time tracking and equipment usage.

Teaching & Development:

• Teach less experienced technicians the tasks you perform independently, and explain the reasoning rather than only the steps.

Health & Safety Compliance:

• Ensure all work complies with company safety protocols, OSHA guidelines and industry regulations.


• Lead pre-task planning for your own work and contribute to the daily crew briefing.


• Maintain safety training and certifications required by the company.

Qualifications

Education:

• High school diploma or equivalent required; an associate degree in electrical engineering or a related technical field preferred.


• Certifications such as NFPA 70E and OSHA 30 are a plus.

Experience:

• 1-2 years of hands‑on experience as a field service technician, with a focus on power systems, electrical equipment or industrial controls, or equivalent technical training.


• Hands‑on experience with transformers, circuit breakers, LV/MV switchgear, protective relays and control wiring.


• Equivalent technical training, military experience, industry certifications, or demonstrated competency may be considered in place of the stated experience.


• Strong troubleshooting and problem‑solving skills.


• Ability to read and trace drawings, schematics and control circuits.


• Good communication skills and the ability to explain technical issues clearly.

Other Requirements

• Willingness and ability to travel frequently, with overnight stays, to visit customer sites and JDC locations across the country.


• A valid driver’s license and clean driving record.


• Familiarity with industry‑standard test equipment such as multimeters and breaker test sets.


• Experience with electrical systems at low and medium voltage levels.


• Basic experience with PLCs, SCADA systems, and protective relay systems is a plus.

Physical Requirements & Work Environment

General Physical Demands:

• Ability to stand and walk for extended periods, up to eight to twelve hours per day, on job sites.


• Ability to bend, kneel, squat, crouch and crawl in confined or restricted spaces.


• Ability to climb ladders, stairs and access elevated work areas.


• Ability to work in various industrial environments, indoors and outdoors, in dust and dirt, and in varying weather conditions and extreme temperatures.


• Frequently lift and carry materials and tools weighing up to 50 lbs.


• Occasionally lift and move materials up to 75 lbs. with assistance or mechanical aids.


• Ability to push, pull, and maneuver equipment such as switchgear components, cable reels, and test equipment.

Manual Dexterity & Tool Use:

• Ability to use hand tools, power tools, and testing equipment safely and effectively.


• Good hand-eye coordination and fine motor skills for terminating cables, wiring, and precision adjustments.


• Ability to work while wearing gloves and arc‑flash PPE.


• Ability to comply with PPE requirements, including but not limited to working while wearing gloves and in full PPE, such as arc‑flash suits, hard hats, safety glasses, safety boots, and fall protection gear.

Vision & Hearing:

• Adequate visual acuity to read schematics, labels, and digital displays.


• Ability to distinguish colors for wiring identification.


• Ability to receive and respond to alarms, equipment sounds, verbal instructions, and safety communications through effective means.

Work Environment Conditions:

• Exposure to electrical hazards (energized and de‑energized systems)


• Dust, dirt, and industrial conditions typical of construction and energized facilities

Travel & Schedule Demands:

• Ability to travel frequently, regional or national.


• Ability to work overtime, weekends and on‑call schedules.


• Ability to adapt to extended shifts during commissioning and startup activities.

Why Join Us

• Learning & Growth: Start your career with opportunities for on‑the‑job training and professional development in electrical systems and industrial controls.


• Competitive salary and benefits package, including health insurance, 401(k) plan, and paid time off.


• Opportunities for professional development and certifications in the field of power systems and industrial controls.


• A collaborative, team‑oriented environment where your contributions are valued and encouraged.

JDC Power Systems, LLC is an Equal Employment Opportunity Employer. We are committed to providing an environment of mutual respect where all employment decisions are made on an individual basis without regard to characteristics protected by federal, state, or local law.

JDC Power Systems, LLC, believes that supporting a respectful and inclusive workplace is critical to our success. JDC Power Systems, LLC is committed to making our application process accessible to all applicants and will provide reasonable accommodation upon request as required.