Field Service Technician - Forklift & Equipment Specialist

Raymond Corp.; Wilmington (DE); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Competitive pay

Company vehicle + gas card

Training and development opportunities

Long-term customer relationships

Job summary

Pengate Handling Systems is seeking a skilled Field Service Technician to diagnose and repair material handling equipment at customer sites in the Northeast. You will communicate directly with customers and keep their equipment running safely and efficiently, often working independently in the field.

This role offers the chance to contribute to meaningful customer operations, deliver high-quality service, and maintain accurate service documentation and reports.

Qualifications

• Experience in mechanical, electrical, automotive, material handling, or related repair fields.

Responsibilities

• Serve as a trusted technical resource for customers and internal teams.
• Diagnose, troubleshoot, and repair a wide range of material handling equipment (basic to advanced repairs).
• Perform comprehensive forklift inspections to identify needed repairs and proactive maintenance.
• Communicate with customers regarding repair needs, timelines, cost changes, and additional service recommendations.
• Work safely and follow all company safety policies and industry’s best practices.
• Complete accurate, organized service documentation and submit within required timelines.
• Maintain and safely operate a company-provided service vehicle, including parts inventory.
• Keep work areas clean, organized, and professional at customer sites.
• Represent the company through professional appearance, communication, and customer service.

Skills

Field service repair

Mechanical troubleshooting

Electrical troubleshooting

Customer communication

Job description

Pengate Handling Systems is seeking a skilled Field Service Technician to diagnose and repair material handling equipment at customer sites in the Northeast. You will communicate directly with customers and keep their equipment running safely and efficiently, often working independently in the field.

This role offers the chance to contribute to meaningful customer operations, deliver high-quality service, and maintain accurate service documentation and reports.