Field Service Technician - Equipment Repair

Airxcel, Inc.; Elkhart (IN); Hybrid; USD 42,000 - 62,000; Full time

Job summary

Airxcel, Inc. is seeking a Service Technician to provide field service for equipment at customer sites throughout the assigned territory and to service in-house returns promptly without sacrificing quality of work.

Responsibilities include troubleshooting, dismantling and installing equipment, maintaining records, inventory management, and coordinating with sales/OEM teams. The role requires basic math, reading blueprints, and a valid driver’s license.

Qualifications

• High school diploma or equivalent.
• 1–2 years’ experience directly related to the duties and responsibilities specified.
• Ability to read and write English and perform basic math problems.

Responsibilities

• Troubleshooting and diagnosing electrical, mechanical, and similar problems on equipment and perform timely repairs.
• Dismantling defective equipment and installing new or repaired equipment.
• Maintaining accurate records of all inspections, tests, and repairs.
• Maintain a clean and safe work area.
• Manage parts inventory for accuracy through daily cycle counts.
• Travel to customer facilities to perform audits of product.
• Assist Sales Representatives and OEM with in-field repairs and quality inspections.
• Answer technical questions via phone and email.
• Complete warranty dispositions.

Skills

Troubleshooting

Mechanical aptitude

Electrical knowledge

Blueprint reading

Data entry / basic computer skills

Valid driver’s license

Communication skills

Education

High school diploma or equivalent

Tools

Power tools

Hand tools

Job description

Airxcel, Inc. is seeking a Service Technician to provide field service for equipment at customer sites throughout the assigned territory and to service in-house returns promptly without sacrificing quality of work.

Responsibilities include troubleshooting, dismantling and installing equipment, maintaining records, inventory management, and coordinating with sales/OEM teams. The role requires basic math, reading blueprints, and a valid driver’s license.