Field Service Technician – Entry Doors | Customer‑Focused & Skilled

Lumbermens; Cottage Grove (MN); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Clothing allowance

ESOP (Employee Stock Ownership Plan)

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k)

Flexible spending account

Health Savings Account

Paid time off

Paid holidays

Training and development

Advancement opportunities

Job summary

Lumbermen’s in Minnesota seeks a Field Service Technician for the Entry Door segment to service and repair doors after installation. You will build customer relationships, maintain product knowledge, and assess service needs from requests.

Travel may be required; a $250 clothing allowance is provided. Overtime may occur; safety policies and accurate service docs are expected. Salary range is $55,000–$60,000 USD.

Qualifications

• High School diploma/GED required.
• Knowledge of construction/building processes.
• 2-3 years construction experience preferred.

Responsibilities

• Represent customers and build relationships.
• Develop and maintain product knowledge.
• Assess service/installation needs based on service requests.
• Complete service/repair/install work timely and cost-effectively with customer satisfaction.
• Complete service documentation accurately and on time.
• Communicate effectively with the Service Coordinator.
• Maintain accurate parts inventory as applicable.
• Safely operate and maintain assigned company vehicle.
• Ensure vehicle is stocked with necessary tools and supplies.
• Comply with all safety policies and procedures at all times.
• Report any accidents promptly.
• Assist with production support in the Door shop as needed.

Skills

Service-oriented

Customer-focused

Team collaboration

Organizational skills

Communication skills

Professional appearance

Willingness to learn

Attention to detail

Electro-mechanical aptitude

Education

High School diploma/GED

Tools

Therma-Tru Doors experience

Job description

Lumbermen’s in Minnesota seeks a Field Service Technician for the Entry Door segment to service and repair doors after installation. You will build customer relationships, maintain product knowledge, and assess service needs from requests.

Travel may be required; a $250 clothing allowance is provided. Overtime may occur; safety policies and accurate service docs are expected. Salary range is $55,000–$60,000 USD.