Field Service Technician - Electrical | 25-50% Travel

Specialty Coating Systems, Inc.; Indianapolis (IN); On-site; USD 42,000 - 64,000; Full time

Job summary

Specialty Coating Systems, Inc. in Indianapolis, IN is seeking a Tech Support Specialist I to provide installation and post‑sales support for our coating equipment.

The role includes on‑site and remote assistance, and travel up to 50% to customer sites domestically and internationally. The candidate should diagnose and repair equipment, train operators, and manage returns while maintaining files and adhering to safety policies.

Qualifications

• One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.

Responsibilities

• Perform on site installation, start-up, training, retrofit, diagnostic and repair of customer's equipment.
• Train operators and maintenance personnel.
• Troubleshoots and diagnoses equipment malfunctions using a volt meter and other test equipment.
• Provides customers with on site installation, start-up and training assistance.
• Issues and prepares return authorizations for return of goods.
• Hosts customers during customer acceptance of equipment.
• Maintains customer equipment files.
• Supports Coating Center machine maintenance needs.
• Adheres to plant and corporate safety policies.
• May assist in other areas or perform other duties as required by fluctuating business needs.

Skills

Troubleshooting

Installation

On-site travel

Customer service

Technical documentation

Reading blueprints/schematics

Electrical knowledge

Education

One year certificate/technical school

Tools

Lotus Notes

Microsoft Office

Voltmeter

Job description

Specialty Coating Systems, Inc. in Indianapolis, IN is seeking a Tech Support Specialist I to provide installation and post‑sales support for our coating equipment.

The role includes on‑site and remote assistance, and travel up to 50% to customer sites domestically and internationally. The candidate should diagnose and repair equipment, train operators, and manage returns while maintaining files and adhering to safety policies.