Field Service Technician/Driver

HME Specialists; Santa Fe (NM); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Life Insurance

Paid Time Off

Job summary

HME Specialists in Santa Fe, NM is looking for a Field Service Technician/Driver to deliver and set up medical equipment while providing support and education to patients. This role plays a vital part in ensuring exceptional service in a customer-centric environment.

The ideal candidate will have strong problem-solving abilities, excellent communication skills, and a compassionate approach. Benefits include Medical, Dental, Vision, 401(k), Life Insurance, and Paid Time Off. Join us and make a difference!

Qualifications

• Excellent communication skills to interact with patients and healthcare professionals.
• Strong problem-solving abilities for troubleshooting medical equipment issues.
• Empathy and patience when providing customer support.

Responsibilities

• Deliver and set up medical equipment for patients.
• Educate patients and families on the operation and maintenance of the equipment.
• Provide exceptional customer service to enhance the patient experience.

Skills

Excellent communication skills

Strong problem-solving abilities

Detail-oriented approach

Empathy and understanding

Ability to quickly learn and adapt

Tools

Medical equipment software

Job description

Are you looking for an exciting opportunity in the healthcare industry? Look no further! HME Specialists is currently seeking a Field Service Technician/Driver who is ready to embark on a rewarding and fulfilling career. As a Field Service Technician/Driver, you will have the chance to directly impact the lives of patients by ensuring the delivery, setup, and maintenance of medical equipment. This role offers a unique blend of technical expertise and customer interaction, making every day on the job a new and exciting experience.

You will have the opportunity to problem solve and find innovative solutions to meet the unique needs of our customers. Our customer‑centric culture means that you will play a vital role in providing outstanding service and building strong relationships with patients and healthcare professionals. If you are enthusiastic about making a difference in the lives of others and thrive in a fast‑paced, forward‑thinking environment, then this position is perfect for you. Join our energetic team and be part of a company that values your skills and provides opportunities for growth. As a team member you’ll be able to enjoy benefits such as Medical, Dental, Vision, 401(k), Life Insurance, and Paid Time Off. Don’t miss out on this chance to take your career to the next level - apply today!

Let us introduce ourselves

We strive to help each patient reach their highest level of medical independence by delivering equipment and services seamlessly, with exceptional care.

What Would You Do As a Field Service Technician/Driver

As a Field Service Technician/Driver at HME Specialists, LLC, you will play a crucial role in delivering, setting up, and educating patients and their families on medical equipment. Your empathetic and patient approach will be invaluable as you interact with customers face to face, providing them with the support and understanding they need during a potentially challenging time. By demonstrating empathy, patience, and understanding, you will not only ensure the proper installation and operation of the medical equipment but also provide reassurance and peace of mind to patients and their loved ones. Your dedication to exceptional customer service will contribute to our customer‑centric culture and make a positive impact on the lives of those we serve.

Does this sound like you?

To thrive in the Field Service Technician/Driver role at HME Specialists, LLC, certain skills and competencies are essential. First and foremost, excellent communication skills are crucial as you will be interacting with patients, their families, and healthcare professionals on a daily basis. Strong problem‑solving abilities and a detail‑oriented approach are necessary to effectively troubleshoot equipment issues and provide timely solutions. Additionally, you should possess a strong sense of empathy and demonstrate patience and understanding when working with customers in‑person.

Familiarity with medical equipment and the ability to quickly learn and adapt to new technologies are highly valued. Proficiency in using software and tools related to delivering, setting up, and maintaining medical equipment is also required. These skills, combined with a customer‑centric mindset, will enable you to provide exceptional service and support to our valued customers.

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