Field Service Technician - Detroit, MI

Arjo; Oregon; Hybrid; USD 39,000 - 41,000; Full time

Benefits offered by this job

Medical/Vision/Dental insurance

Wellness programs

Award-winning 401k plan

Paid time off (PTO)

Job summary

Arjo is seeking a Field Service Technician to perform preventive maintenance and repair on its medical equipment at hospitals. The role requires strong electromechanical skills, on-site service, and customer relationship development, with periodic overnight travel and an Arjo vehicle provided.

The technician will diagnose, repair, and upgrade equipment, support sales via joint calls and demonstrations, and ensure compliance with health and safety codes.

Qualifications

• High School Diploma or GED required. (Associate's Degree in an Electrical or Mechanical field preferred)
• Repair and maintenance experience with electromechanical equipment.
• Electrical and mechanical assembly.
• Training and/or certifications preferred.
• Sales experience a plus.
• Ability to read and understand mechanical and electrical schematics.
• Must possess and maintain a valid driver's license and have a clear driving record
• Lift up to 30 pounds and push/pull 75 pounds.

Responsibilities

• Maintenance, repair, installations, upgrades, and in-servicing at customer locations (medical facilities).
• Technical diagnosis and repair cost estimates on customer-owned medical equipment.
• Assists the Sales team in marketing company equipment (joint calls, in-services, sales leads, demo and trade show set-up, etc).
• Grow Service Contracts revenue through service contracts and renewal of existing service contracts.
• Align with all health and safety codes and procedures as mandated by company policy, customer requirements, and regulatory agencies.
• Completed and submit accurate reporting.
• Spare parts inventory management.
• Daily driving to customer locations (medical facilities); 20-30% overnight travel .

Skills

Electromechanical repair

Electrical/Mechanical systems

Schematic reading

Customer communication

Valid driver's license

Safety awareness

Education

High School Diploma or GED

Associate's Degree in Electrical/Mechanical

Tools

Electrical testing equipment

Diagnostic tools

Job description

What moves you? Come join dedicated people in pursuit of changing lives for individuals with health and mobility challenges! Develop your skills alongside industry professionals serving your community every day.

Arjo is seeking a Field Service Technician to provide preventative maintenance and repair on Arjo's medical equipment on-site at hospitals in southeast-Michigan and northwest-Ohio. This role will require applying a detailed understanding of electromechanical systems and the tools and processes required to complete the work. Daily focus will be on high-quality equipment service and on building customer relationships to drive growth opportunities.

The selected technician, working remotely, should reside in the Detroit Metro Area and be prepared to travel periodically to the Toledo/Bowling Green area. An Arjo vehicle will be provided and all travel paid by the company.

Day-to-day functions:

• Maintenance, repair, installations, upgrades, and in-servicing at customer locations (medical facilities).
• Technical diagnosis and repair cost estimates on customer-owned medical equipment.
• Assists the Sales team in marketing company equipment (joint calls, in-services, sales leads, demo and trade show set-up, etc).
• Grow Service Contracts revenue through service contracts and renewal of existing service contracts.
• Align with all health and safety codes and procedures as mandated by company policy, customer requirements, and regulatory agencies.
• Completed and submit accurate reporting.
• Spare parts inventory management.
• Daily driving to customer locations (medical facilities); 20-30% overnight travel .

QUALIFICATIONS :

• High School Diploma or GED required. (Associate's Degree in an Electrical or Mechanical field preferred)
• Repair and maintenance experience with electromechanical equipment.
• Electrical and mechanical assembly.
• Training and/or certifications preferred.
• Sales experience a plus.
• Ability to read and understand mechanical and electrical schematics.
• Must possess and maintain a valid driver's license and have a clear driving record
• Lift up to 30 pounds and push/pull 75 pounds.

Our Total Rewards Programs reflect who we are as an organization and the value we have in our people. Our programs support our dedication to open communication, ethical behavior and safety, and growth and development of our employees.

• Total Cash - $28-30/hour …plus variable compensation based on performance.
• Benefits - Competitive Medical/Vision/Dental insurance, Wellness Programs, and award-winning 401k plan.
• Paid time-off - 15d PTO plus 12 holidays (8 standard/ 4 floating ) and birthday.
• Paid Training and Development - We support the development and growth of our employees through constant growth opportunities.

#LI-YL1#LI-REMOTEAbout ArjoAt Arjo, we believe that empowering movement within healthcare environments is essential to quality care. Our products and solutions are designed to promote a safe and dignified experience through patient handling, medical beds, personal hygiene, disinfection, diagnostics, and the prevention of pressure injuries and venous thromboembolism. With over 6500 people worldwide and 65 years caring for patients and healthcare professionals, we are committed to driving healthier outcomes for people facing mobility challenges.

For more information about Arjo visit