Field Service Technician - Controls - Houston, TX

MSCCN; Houston (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

NOV Rig Technologies in Houston is seeking a Field Service Technician to install, calibrate, test, and service drilling equipment at customer sites. You will travel to sites to install, upgrade, train customers, and troubleshoot PLC-based systems, hydraulics, and electrical components. Strong problem-solving and communication skills are essential.

A high school diploma and technical training are preferred. The on-site role involves collaboration with customers and internal teams, with travel to

Qualifications

• High School Diploma or GED required.
• Completion of technical training school or equivalent background.
• 2–5 years of experience in field service or a similar environment.

Responsibilities

• Interface with relevant departments to obtain understanding of NOV products and their operation.
• Travel to customer sites to inspect, install, commission, test, calibrate, repair and train customers.
• Perform field upgrades of software and hardware and train customers on operation of the system.
• Communicate field failures and feedback reports to appropriate departments.
• Install, commission, troubleshoot, and repair drilling equipment (PLC systems, Cyberbase/Amphion, VFDs, hydraulics/pneumatics, motors).
• Provide training to NOV personnel on systems and equipment as needed.
• Provide accurate progress reports to appropriate personnel.
• Collaborate with internal and external customers.
• Submit field service documentation timely.
• Comply with NOV policies and procedures.

Education

High School Diploma or GED

Technical training

2-5 years experience

Job description

ATTENTION MILITARY AFFILIATED JOB SEEKERS

Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers.

Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.

Job Description

NOV is a leading provider of technology, equipment, and services to the global oil and gas industry that supports customers’ full-field drilling, completion, and production needs. Since 1862, NOV has pioneered innovations that improve the cost-effectiveness, efficiency, safety, and environmental impact of oil and gas operations. We're continually pushing our own standards higher to deliver the safest, most efficient, and most reliable drilling solutions in the world. Join us as we continue to power the industry that powers the world.

NOV Rig Technologies makes and supports the world’s most advanced drilling solutions. To learn more about Rig Technologies products and services, please visit us at https://www.nov.com/about/our-company-structure/rig

Responsibilities

PRIMARY RESPONSIBILITIES

• Interface with relevant departments to obtain a thorough understanding of NOV products and how they are safely operated, tested, calibrated and problems are resolved timely.
• Travel to customer sites to inspect, install, commission, test, calibrate, repair and train customers on the safe and proper operation of NOV products.
• Perform field upgrades of software and hardware and train customers on how to properly operate the system.
• Communicate field failures and feedback reports to the appropriate departments.
• Install, commission, troubleshoot, and repair drilling equipment such as:
  • Analog and digital PLC based systems
  • Proprietary integrated control systems (Cyberbase, Amphion)
  • Variable Frequency Drives
  • Hydraulic/Pneumatic Systems
  • Electrical Systems (including various types of AC/DC motors)
  • Mechanical Systems (including fittings, gearboxes and bearings)
• Provide training to other NOV personnel on aforementioned systems and equipment as needed.
• Provide accurate and timely report(s) to appropriate personnel regarding work progress and output.
• Collaborate frequently with internal and external customers.
• Complete and submit field service documentation in a timely manner.
• Comply with all NOV Company and HSE policies and procedures.
• Perform other work related tasks as assigned.

Additional Qualifications/Responsibilities

Qualifications

EDUCATION & EXPERIENCE QUALIFICATIONS

• High School Diploma or GED Equivalent
• Completion of technical training school or an equivalent background in a similar environment
• 2-5 years experience, or equivalent knowledge

JOB REQUIREMENTS

• Comply with all QMS documentation pertaining to work related assigned responsibilities
• Valid Passport (or the ability to obtain one)
• Proof of COVID19 vaccination required

BEHAVIORAL COMPETENCIES

• Action Oriented
• Decision Quality
• Works well with others
• Composure
• Customer Focus
• Dependable
• Product Quality Minded