Field Service Technician - Controls

NOV; Houston (TX); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

401(k) match

Medical plans

MDLIVE visits

Dental care

Life/AD&D insurance

Paid vacation

Paid holidays

Job summary

NOV Rig Technologies seeks a skilled field service professional to support drilling equipment at customer sites. You will install, calibrate, troubleshoot, and upgrade machinery, and train customers on safe operation of the system.

This role requires travel to sites, strong problem-solving skills, and collaboration with internal teams to maintain the highest equipment reliability and safety standards.

Qualifications

• High School Diploma or GED required.
• Completion of technical training school or equivalent background.
• 2–5 years of field service experience or equivalent knowledge.

Responsibilities

• Interface with departments to understand NOV products and how to operate, test, calibrate and resolve issues.
• Travel to customer sites to inspect, install, commission, test, calibrate and train customers on NOV products.
• Perform field upgrades of software and hardware and train customers on proper operation of the system.
• Communicate field failures and feedback to appropriate departments.
• Install, commission, troubleshoot and repair drilling equipment (PLC, controls, drives, hydraulics, electrical, mechanical).
• Provide training to NOV personnel on systems and equipment as needed.
• Submit accurate progress reports to appropriate personnel and collaborate with customers.

Skills

Field service

Troubleshooting

Calibration

Customer training

Communication

Education

Technical training certificate

High School Diploma or GED

Tools

Cyberbase

Amphion

PLC systems

VFDs

Job description

Job Description

NOV is a leading provider of technology, equipment, and services to the global oil and gas industry that supports customers’ full-field drilling, completion, and production needs. Since 1862, NOV has pioneered innovations that improve the cost-effectiveness, efficiency, safety, and environmental impact of oil and gas operations. We're continually pushing our own standards higher to deliver the safest, most efficient, and most reliable drilling solutions in the world. Join us as we continue to power the industry that powers the world.

NOV Rig Technologies makes and supports the world’s most advanced drilling solutions. To learn more about Rig Technologies products and services, please visit us at https://www.nov.com/about/our-company-structure/rig

Responsibilities

• Interface with relevant departments to obtain a thorough understanding of NOV products and how they are safely operated, tested, calibrated and problems are resolved timely.
• Travel to customer sites to inspect, install, commission, test, calibrate, repair and train customers on the safe and proper operation of NOV products.
• Perform field upgrades of software and hardware and train customers on how to properly operate the system.
• Communicate field failures and feedback reports to the appropriate departments.
• Install, commission, troubleshoot, and repair drilling equipment such as:
• Analog and digital PLC based systems
• Proprietary integrated control systems (Cyberbase, Amphion)
• Variable Frequency Drives
• Hydraulic/Pneumatic Systems
• Electrical Systems (including various types of AC/DC motors)
• Mechanical Systems (including fittings, gearboxes and bearings)
• Provide training to other NOV personnel on aforementioned systems and equipment as needed.
• Provide accurate and timely report(s) to appropriate personnel regarding work progress and output.
• Collaborate frequently with internal and external customers.
• Complete and submit field service documentation in a timely manner.
• Comply with all NOV Company and HSE policies and procedures.
• Perform other work related tasks as assigned.

Qualifications

• High School Diploma or GED Equivalent
• Completion of technical training school or an equivalent background in a similar environment
• 2-5 years experience, or equivalent knowledge

Job Requirements

• Comply with all QMS documentation pertaining to work related assigned responsibilities
• Valid Passport (or the ability to obtain one)
• Proof of COVID19 vaccination required

Behavioral Competencies

• Action Oriented
• Decision Quality
• Works well with others
• Composure
• Customer Focus
• Dependable
• Product Quality Minded

Competitive Benefits:

(visit usbenefits.nov.com for more information about our benefits offerings)

• 401(k) Retirement Plan – NOV matches every dollar up to 5% of base pay and overtime for every dollar you invest.
• Competitive medical plans that are effective your date of hire. Visit usbenefits.nov.com/cost-for-coverage for more information.
• FREE MDLIVE virtual visits (when enrolled in an NOV medical plan).
• FREE preventative medical and dental care for the entire family (when enrolled in an NOV medical/dental plan and seeing an in-network physician).
• FREE Basic Life and AD&D insurance at 2 times your annual salary (for full-time employees).
• All regular full-time employees start with 3 weeks of paid vacation per year (prorated based on start date). Pre-NOV relevant experience (years of service) may be considered for vacation accruals.
• All regular full-time employees receive up to 11 paid holidays per year.