Field Service Technician Coffee/Espresso Machines and Combi-Ovens

Smart Care Equipment Solutions; New York (NY); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Sign on bonus

Paid training

Portal to Portal Service

Company Vehicle

Job summary

Turbo Technicians, LLC., a Smart Care company, is hiring a skilled technician in New York, NY to service commercial coffee and espresso machines and later ovens. The role includes on-site repairs, preventive maintenance, and parts coordination, with a focus on high-quality customer service.

Offering a $1,000 sign-on bonus, paid training, a portal-to-portal service model, and a company vehicle, the position seeks reliable, detail-oriented professionals able to read schematics and work with

Qualifications

• Ability to troubleshoot, test, repair, and service technical equipment.
• Knowledge of basic electricity; amperage, voltage and resistance, and ability to read basic equipment schematics.
• Ability to understand, read, and utilize a multimeter.
• Ability to work flexible shifts.
• Familiar with basic tools and multimeter.
• Basic understanding and skill set of MS Office.
• Valid Driver’s license.
• Organizational Skills, Attention to Detail, Sense of urgency in responsiveness.
• Ability to Adapt to Workplace Environment & Organizational Change.
• Must be reliable, dependable, punctual, maintain good attendance, and conscientious about product performance.
• Able to lift and move heavy restaurant equipment when needed.

Responsibilities

• Professional, courteous, and motivated to deliver the highest value service.
• Reactive 24-hour service to include equipment troubleshooting and diagnosis, repair, and resolution.
• Perform effective and efficient services to ensure customer satisfaction and product performance including timely repair, Installation, and removal of commercial restaurant equipment, scheduled preventive maintenance, and cleaning.
• Order and schedule delivery of repair parts and maintain inventory.
• Follow company policy to accurately record and complete work orders while maintaining accurate documentation.
• Effective interaction with internal dispatch, management, warehouse, and technician teams.
• Always maintain a professional and clean appearance, while keeping service vehicle clean and neat.

Skills

Troubleshooting

Electrical basics

Multimeter

Schematic reading

MS Office

Valid driver's license

Organization

Attention to detail

Punctuality

Team player

Tools

Repair tools

MS Office

Job description

READY FOR A CHANGE and NEW CAREER OPPORTUNITY AS A TECHNICIAN?

Turbo Technicians, LLC., a Smart Care company, is a fast-growing Nationwide service company specializing in Rapid Cook technology. We are currently seeking additional skilled technician in New York, NY and the surrounding area. Candidates with an aptitude in technical trades and a background in Field service or Restaurant Equipment are preferred. Turbo Technicians is an authorized service agent for TurboChef specializing in repairing all lines of O.E.M. equipment. This position will start working on commercial coffee and espresso machines then will transition to working on combi-ovens. JOIN A TEAM THAT SUPPORTS YOUR CAREER GROWTH and ENCOURAGES YOU TO BE THAT BEST AT WHAT YOU ENJOY DOING!!

Sign on & Training Benefits

• $1,000 SIGN ON BONUS
• PAID TRAINING
• Portal to Portal Service
• Company Vehicle

Responsibilities

• Professional, courteous, and motivated to deliver the highest value service.
• Reactive 24-hour service to include equipment troubleshooting and diagnosis, repair, and resolution.
• Perform effective and efficient services to ensure customer satisfaction and product performance including timely repair, Installation, and removal of commercial restaurant equipment, scheduled preventive maintenance, and cleaning.
• Order and schedule delivery of repair parts and maintain inventory.
• Follow company policy to accurately record and complete work orders while maintaining accurate documentation.
• Effective interaction with internal dispatch, management, warehouse, and technician teams.
• Always maintain a professional and clean appearance, while keeping service vehicle clean and neat.

Qualifications

• Ability to troubleshoot, test, repair, and service technical equipment.
• Knowledge of basic electricity; amperage, voltage and resistance, and ability to read basic equipment schematics.
• Ability to understand, read, and utilize a multimeter.
• Ability to work flexible shifts.
• Familiar with basic tools and multimeter.
• Basic understanding and skill set of MS Office.
• Valid Driver’s license.
• Organizational Skills, Attention to Detail, Sense of urgency in responsiveness.
• Ability to Adapt to Workplace Environment & Organizational Change.
• Must be reliable, dependable, punctual, maintain good attendance, and conscientious about product performance.
• Able to lift and move heavy restaurant equipment when needed.

Benefits

• 401K Company Match
• 3 Weeks of PTO
• Holidays and Floating Holidays Benefits (Medical, Dental, Vision)
• Company Vehicle and Fuel card, Repair/Service Tools, Supplies, Cellphone Training Provided Over Time Opportunities

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

About Smart Care

Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC.

Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status.

All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care’s application or hiring process due to a disability, please contact the Human Resources department at [e-mail].

Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC.

Our strong reputation and leading customer service stems from our high-quality technician base, breadth of services and quick response times. We are OEM-agnostic with the ability to service more than 10,000 types of equipment – giving you a valuable, single source provider to all your kitchen and refrigeration equipment needs.

As we continue to build upon our foundation of world class technicians and national coverage, it is centered around how to better serve our broad range of customers – from grocery to restaurants, from corporate dining to hospitality, from large entertainment venues to higher education, from cold storage to convenience stores, from healthcare to casinos.