Field Service Technician Coffee/Espresso Machines

Smart Care Equipment Solutions; Washington; Hybrid; USD 34,000 - 48,000; Full time

Benefits offered by this job

Sign-on bonus

Paid training

Company vehicle

401K match

PTO 3 weeks

Holidays

Medical benefits

Dental benefits

Vision benefits

Tools provided

Overtime opportunities

Job summary

Smart Care Equipment Solutions is seeking skilled technicians to service commercial coffee/espresso machines and turbo ovens in the Portland, OR area. This fast-growing nationwide service company values reliable field support and career growth.

You will troubleshoot, repair, install, and maintain equipment, document work orders, and coordinate with dispatch and management. A valid driver's license, ability to lift heavy gear, and flexibility to work varied shifts are required; paid training is

Qualifications

• :Troubleshoot, test, repair, and service technical equipment.
• enables reading basic electrical schematics and using multimeter.
• Knowledge of basic electricity: amperage, voltage, resistance; read schematics.
• Ability to read and utilize a multimeter.
• Flexibility to work varying shifts.
• Familiar with basic tools and MS Office.
• Valid Driver's license
• Reliable and punctual with good attendance.
• Able to lift and move heavy restaurant equipment when needed.

Responsibilities

• Professional, courteous, and motivated to deliver high-value service.
• Reactive 24-hour service including troubleshooting, repair, and diagnosis.
• Perform effective services to ensure customer satisfaction and product performance including installation, preventive maintenance, and cleaning.
• Order and schedule delivery of repair parts and maintain inventory.
• Document work orders accurately and maintain documentation.
• Coordinate with dispatch, management, warehouse, and technician teams.
• Maintain a professional appearance and keep service vehicle clean.

Skills

Troubleshooting

Electrical basics

Multimeter

Schematic reading

Driver's license

Flexible shifts

Office basics

Organization

Lifting capability

Tools

Multimeter

Job description

Ready for a change and new career opportunity as a technician?

Turbo Technicians, LLC., a Smart Care company, is a fast-growing Nationwide service company specializing in Rapid Cook technology. We are currently seeking additional skilled technician in Portland, OR and the surrounding area. Candidates with an aptitude in technical trades and a background in Field service or Restaurant Equipment are preferred. Turbo Technicians is an authorized service agent for TurboChef specializing in repairing all lines of O.E.M. equipment. This role will be working on both commercial coffee/espresso machines in addition to the turbo/combi-ovens. Join a team that supports your career growth and encourages you to be that best at what you enjoy doing!

Responsibilities

• Professional, courteous, and motivated to deliver the highest value service.
• Reactive 24-hour service to include equipment troubleshooting and diagnosis, repair, and resolution.
• Perform effective and efficient services to ensure customer satisfaction and product performance including timely repair, Installation, and removal of commercial restaurant equipment, scheduled preventive maintenance, and cleaning.
• Order and schedule delivery of repair parts and maintain inventory.
• Follow company policy to accurately record and complete work orders while maintaining accurate documentation.
• Effective interaction with internal dispatch, management, warehouse, and technician teams.
• Always maintain a professional and clean appearance, while keeping service vehicle clean and neat.

Qualifications

• Ability to troubleshoot, test, repair, and service technical equipment.
• Knowledge of basic electricity; amperage, voltage and resistance, and ability to read basic equipment schematics.
• Ability to understand, read, and utilize a multimeter.
• Ability to work flexible shifts
• Familiar with basic tools and multimeter
• Basic understanding and skill set of MS Office.
• Valid Driver's license
• Organizational Skills, Attention to Detail, Sense of urgency in responsiveness
• Ability to Adapt to Workplace Environment & Organizational Change Must be reliable, dependable, punctual, maintain good attendance, and conscientious about product performance Able to lift and move heavy restaurant equipment when needed

Benefits

• $1,000 SIGN ON BONUS
• PAID TRAINING
• Portal to Portal Service
• Company Vehicle
• 401K Company Match
• 3 Weeks of PTO
• Holidays and Floating Holidays
• Benefits (Medical, Dental, Vision)
• Company Vehicle and Fuel card
• Repair/Service Tools, Supplies, Cellphone
• Training Provided
• Over Time Opportunities

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand‑alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC. Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care’s application or hiring process due to a disability, please contact the Human Resources department at [e-mail]. Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand‑alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC. Our strong reputation and leading customer service stems from our high-quality technician base, breadth of services and quick response times. We are OEM-agnostic with the ability to service more than 10,000 types of equipment – giving you a valuable, single source provider to all your kitchen and refrigeration equipment needs. As we continue to build upon our foundation of world class technicians and national coverage, it is centered around how to better serve our broad range of customers – from grocery to restaurants, from corporate dining to hospitality, from large entertainment venues to higher education, from cold storage to convenience stores, from healthcare to casinos.