Field Service Technician Coffee/Espresso Machines and Combi-Ovens

smartcare; New York (NY); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Company Vehicle

401K Company Match

3 Weeks PTO

Holidays and Floating Holidays

Medical, Dental, Vision

Fuel card, Tools & Supplies

Training Provided

Over Time Opportunities

Job summary

Smart Care is hiring a skilled Technician to service commercial coffee, espresso machines and later combi-ovens in New York, NY. Join a growing nationwide service team offering paid training and a company vehicle.

You will troubleshoot, install, maintain, and repair equipment while delivering high customer satisfaction. Responsibilities include reactive 24-hour service, parts scheduling, documentation, and collaboration with dispatch and management.

Qualifications

• Ability to troubleshoot, test, repair, and service technical equipment.
• Knowledge of basic electricity and reading schematics.
• Valid driver’s license and ability to lift heavy equipment.

Responsibilities

• React to 24-hour service requests, diagnose issues, and repair equipment.
• Perform installations, maintenance, and timely removals of restaurant gear.
• Order parts and manage inventory for field service visits.
• Document work orders accurately and communicate with dispatch and team.
• Maintain a professional appearance and keep the service vehicle clean.

Skills

Troubleshooting

Repair skills

Electrical basics

Reading schematics

Driver's license

Tools

Multimeter

Basic hand tools

Job description

READY FOR A CHANGE and NEW CAREER OPPORTUNITY AS A TECHNICIAN?

Turbo Technicians, LLC., a Smart Care company, i s a fast-growing Nationwide service company specializing in Rapid Cook technology. We are currently seeking additional skilled technician in New York , NY and the surrounding area. Candidates with an aptitude in technical trades and a background in Field service or Restaurant Equipment are preferred. Turbo Technicians is an authorized service agent for TurboChef specializing in repairing all lines of O.E.M. equipment. This position will start working on commercial coffee and espresso machines then will transition to working on combi-ovens.

JOIN A TEAM THAT SUPPORTS YOUR CAREER GROWTH and ENCOURAGES YOU TO BE THAT BEST AT WHAT YOU ENJOY DOING!!

If you like to help others/CUSTOMER SATISFACTION, Learning New Things and FIXING THINGS - WE WELCOME YOU TO EXPLORE JOINING TURBO TECH!

Bonuses and Benefits

• $1,000 SIGN ON BONUS
• PAID TRAINING
• Portal to Portal Service
• Company Vehicle

Responsibilities

• Professional, courteous, and motivated to deliver the highest value service.
• Reactive 24-hour service to include equipment troubleshooting and diagnosis, repair, and resolution.
• Perform effective and efficient services to ensure customer satisfaction and product performance including timely repair, Installation, and removal of commercial restaurant equipment, scheduled preventive maintenance, and cleaning.
• Order and schedule delivery of repair parts and maintain inventory.
• Follow company policy to accurately record and complete work orders while maintaining accurate documentation.
• Effective interaction with internal dispatch, management, warehouse, and technician teams.
• Always maintain a professional and clean appearance, while keeping service vehicle clean and neat.

Qualifications

• Ability to troubleshoot, test, repair, and service technical equipment.
• Knowledge of basic electricity; amperage, voltage and resistance, and ability to read basic equipment schematics. Ability to understand, read, and utilize a multimeter.
• Ability to work flexible shifts
• Familiar with basic tools and multimeter
• Basic understanding and skill set of MS Office.
• Valid Driver's license
• Organizational Skills, Attention to Detail, Sense of urgency in responsiveness
• Ability to Adapt to Workplace Environment & Organizational Change
• Must be reliable, dependable, punctual, maintain good attendance, and conscientious about product performance
• Able to lift and move heavy restaurant equipment when needed

Benefits

• 401K Company Match
• 3 Weeks of PTO
• Holidays and Floating Holidays
• Benefits (Medical, Dental, Vision)
• Company Vehicle and Fuel card, Repair/Service Tools, Supplies, Cellphone
• Training Provided
• Over Time Opportunities

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

About Smart Care

Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC.

Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care's application or hiring process due to a disability, please contact the Human Resources department at [e-mail] .