Field Service Technician Coffee/Espresso Machines

smartcare; United States; On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

$1,000 sign-on bonus

Paid training

Portal to Portal Service

Company vehicle

Job summary

Turbo Technicians, LLC., a Smart Care company, is seeking skilled technicians in Portland, OR and surrounding areas. You will troubleshoot, diagnose, repair and install commercial coffee/espresso machines and turbo ovens, with paid training and a company vehicle. This role includes a $1,000 sign-on bonus and opportunities for overtime.

Candidates should have experience in field service or restaurant equipment and be able to work flexible shifts while maintaining excellent customer satisfaction.

Qualifications

• Ability to troubleshoot, test, repair and service technical equipment.
• Knowledge of basic electricity and ability to read schematics.
• Familiar with basic MS Office use.
• Valid driver's license and reliable attendance.
• Ability to lift/move heavy restaurant equipment as needed.

Responsibilities

• Reactive 24-hour service with troubleshooting and repair.
• Repair, installation, and removal of commercial equipment.
• Schedule delivery of parts and maintain inventory.
• Record work orders and document service activities.
• Coordinate with dispatch, management and technicians.

Skills

Technical troubleshooting

Electrical basics

Multimeter use

Tools handling

MS Office basics

Valid driver's license

Reliability & punctuality

Adaptability

Heavy equipment handling

Tools

Multimeter

Basic electrical tools

Job description

READY FOR A CHANGE and NEW CAREER OPPORTUNITY AS A TECHNICIAN?

Turbo Technicians, LLC., a Smart Care company, is a fast-growing Nationwide service company specializing in Rapid Cook technology. We are currently seeking additional skilled technician in Portland, OR and the surrounding area. Candidates with an aptitude in technical trades and a background in Field service or Restaurant Equipment are preferred. Turbo Technicians is an authorized service agent for TurboChef specializing in repairing all lines of O.E.M. equipment. This role will be working on both commercial coffee/espresso machines in addition to the turbo/combi-ovens.

JOIN A TEAM THAT SUPPORTS YOUR CAREER GROWTH and ENCOURAGES YOU TO BE THAT BEST AT WHAT YOU ENJOY DOING!!

• $1,000 SIGN ON BONUS
• PAID TRAINING
• Portal to Portal Service
• Company Vehicle

If you like to help others/CUSTOMER SATISFACTION, Learning New Things and FIXING THINGS - WE WELCOME YOU TO EXPLORE JOINING TURBO TECH!

Responsibilities

• Professional, courteous, and motivated to deliver the highest value service.
• Reactive 24-hour service to include equipment troubleshooting and diagnosis, repair, and resolution.
• Perform effective and efficient services to ensure customer satisfaction and product performance including timely repair, Installation, and removal of commercial restaurant equipment, scheduled preventive maintenance, and cleaning.
• Order and schedule delivery of repair parts and maintain inventory.
• Follow company policy to accurately record and complete work orders while maintaining accurate documentation.
• Effective interaction with internal dispatch, management, warehouse, and technician teams.
• Always maintain a professional and clean appearance, while keeping service vehicle clean and neat.

Qualifications

• Ability to troubleshoot, test, repair, and service technical equipment.
• Knowledge of basic electricity; amperage, voltage and resistance, and ability to read basic equipment schematics. Ability to understand, read, and utilize a multimeter.
• Ability to work flexible shifts
• Familiar with basic tools and multimeter
• Basic understanding and skill set of MS Office.
• Valid Driver's license
• Organizational Skills, Attention to Detail, Sense of urgency in responsiveness
• Ability to Adapt to Workplace Environment & Organizational Change
• Must be reliable, dependable, punctual, maintain good attendance, and conscientious about product performance
• Able to lift and move heavy restaurant equipment when needed

Benefits

• 401K Company Match
• 3 Weeks of PTO
• Holidays and Floating Holidays
• Benefits (Medical, Dental, Vision)
• Company Vehicle and Fuel card, Repair/Service Tools, Supplies, Cellphone
• Training Provided
• Over Time Opportunities

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

About Smart Care

Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand‑alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC.

Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care's application or hiring process due to a disability, please contact the Human Resources department at [e-mail] .