Field Service Technician Quincy, MA

Stone Security

Quincy (MA)

Hybrid

USD 49,000 - 70,000

Full time

14 days+

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Benefits offered by this job

Medical, Dental, Vision Insurance

Company-Paid Life Insurance

Short/Long-Term Disability Insurance

Paid Holidays

Paid Time Off

401k Plan

Use of Company Vehicle

Employee Referral Bonus

Tuition Reimbursement

Job summary

BearCom is seeking a Field Service Technician I to install and support wireless communication systems in the Boston/Quincy area. You will create basic codeplugs, troubleshoot radios, and travel as needed while delivering excellent customer service.

The role includes extensive on-the-job training, medical/dental/vision insurance, life and disability coverage, and a matching 401k plan. Valid driver’s license required.

Qualifications

3+ years of Service Technician experience in diagnosing, repairing, programming, and installing Motorola, Kenwood, ICOM, Vertex equipment.
Extensive knowledge of 2-way radio theory, RF propagation characteristics, and comms systems.
Must interpret schematics, blueprints, and diagrams.

Responsibilities

Install and support wireless communications systems.
Provide excellent customer service and technical solutions.
Create basic programming codeplugs (≤12 channels).
Troubleshoot and repair two-way radios and related equipment.
Some regional/overnight travel and on-call hours may be required.

Skills

3+ years service tech

Motorola equipment

Radio programming

MS Office Suite

Education

Associate degree in Electronics Technology or equivalent

CET Certification (plus)

Journeyman within 6 months

Tools

Spectrum analyzers

Watt meters

TDRs

FDRs

Multimeters

Network analyzers

Job description

Field Service Technician Boston (Quincy), MA

Overview

Salary Range

$23.59 - $33.84 Hourly

Description

About BearCom:

Largest Distributor of Wireless Voice, Data, and Video Solutions in North America
Partnerships with Motorola, JVC Kenwood, Avigilon, +More
75+ Branches Across North America

BearCom employs a wide range of installation and technical team members and will provide extensive on-the-job training.

Job Description:

As a Field Service Technician I with BearCom, you will be involved in the installation and support of wireless communications systems.

Our Technicians are the heart of every service location, and we rely on their expertise in the delivery of the best service and solutions for our customers. The ideal candidate will provide exceptional customer service and possess the technical ability to create imaginative solutions that meet and exceed the most challenging customer needs.

Create Basic Programming Codeplugs (less than 12 channels)
Troubleshoot and Repair Defective Two-Way Radios and Other Wireless Equipment (Radio, Power Supply, Antenna, Etc.)
Some Regional and/or Overnight Travel and On-Call Hours May Be Required

Preferred Qualifications:

Basic Electronics Background (12V and/or Low-Voltage System)
RF/Telecommunications/Networking Experience a Plus
Proficient in MS Office Suite (Outlook, Word, Excel)
Must Have Valid Driver’s License
Drug Screenings, Motor Vehicle Record, and Background Checks Part of the Hiring Process

BearCom wants to elevate your professional growth! We place high value in investing in the development of our team members and advancing your technical capabilities. BearCom can provide extensive on-the-job training, and covers all fees associated with most professional certifications.

You’ll also receive:

Highly Competitive Compensation
Medical, Dental, and Vision Insurance
Company-Paid Life, Short/Long-Term Disability Insurance
Paid Holidays
Generous Paid Time Off
Matching 401k Plan
Use of Company Vehicle
Employee Referral Bonus
Tuition Reimbursement

BearCom is proud to be an equal-opportunity workplace free from discrimination and harassment. We seek to recruit and retain the most talented people from a diverse candidate pool and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other disability protected by law. All employment is decided based upon qualifications, merit, and business need.

Qualifications

3+ years of Service Technician experience in diagnosing, repairing, programming, and installing Motorola, Kenwood, ICOM, Vertex equipment in the 2-way radio wireless and /or communication field.
Extensive knowledge and understanding of 2-way radio theory, RF propagation characteristics at various frequency bands and communications systems.
Ability to interpret schematics, blueprints, and diagrams.
Knowledge of battery backup systems, base stations, repeaters, multicouplers, and duplexers, TCP/IP principles and NIC programming.
Proficiency in operating various test equipment including but not limited to, spectrum analyzers, system analyzers, watt meters, TDRs, FDRs, and multi-meters.
Proficiency in designing, troubleshooting, and installing Distributed Antenna Systems (DAS) and Bidirectional Amplifier (BDA) systems.
Proficiency with MS Office Suite, such as Microsoft Word and Excel.
CET Certification a plus. Journeyman level must be attained within 6 months of employment.
Associate degree in Electronics Technology or equivalent.
R56 Certified Installer.
Motorola Astro 4x-7x training providing support for various system operations.
Certification in various MotoTRBO products and systems (Connect+, Capacity+, Linked Capacity+, IP Site Connect, Capacity Max etc.).
Knowledge of audio, RF, digital, and microprocessor electronic circuits found in communications equipment at the component level.
Security Clearance preferred.
Must have a valid driver’s license.
Drug screenings and background checks are part of the hiring process which may also include a Motor Vehicle Record check.