Field Service Technician B

Hitachi Energy; Connecticut; Remote; USD 60,000 - 100,000; Full time

Job summary

An innovative firm in energy solutions is seeking a Field Service Technician to join their dynamic team. This role offers the chance to work at the forefront of technology and sustainability, providing crucial technical support for transformer services. You'll engage directly with customers, ensuring their needs are met while identifying new business opportunities. With a focus on operational efficiency and lifecycle management, this position promises to be both challenging and rewarding. If you're passionate about making a difference and eager to grow in a supportive environment, this opportunity is perfect for you.

Benefits

Continuous Learning Opportunities

Diverse and Inclusive Workplace

Career Development Programs

Qualifications

• 2 years experience in transformer field service or 5 years with a high school diploma.
• Knowledge in transformer installation, assembly, and testing.

Responsibilities

• Deliver professional service for installation, maintenance, and repairs.
• Coordinate logistics for site service jobs and spare parts.

Skills

Transformer Field Service Operations

Customer Relationship Management

Electrical and Mechanical Drawings

Vacuum Oil Processing

Load Tap Changer Maintenance

Education

Associate’s Degree

High School Diploma/GED

Tools

Vacuum Oil Processors

Welding Equipment

Job description

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The Opportunity

Are you ready to power up your career with Hitachi Energy? Join our dynamic team as a Field Service Technician, where you'll be at the forefront of innovation and sustainability. In this role, you'll provide technical support for Transformer Service, part of our US Services HUB. Reporting to the Regional Field Operation Manager, you'll leverage your hands-on experience and deep understanding of customer needs to build strong relationships and uncover new business opportunities. This is your chance to make a significant impact in one of our fastest-growing areas, driving operational efficiency and life-cycle management. If you're passionate about making a difference and eager to grow with a global leader in energy solutions, this is the perfect opportunity for you!

How You'll Make An Impact

1. Deliver outstanding and professional service, remotely or on-site, in key categories such as installation, commissioning, maintenance, repairs, advanced services, extensions, upgrades, retrofits, end-of-life services, and replacements.
2. Exceed customer expectations by understanding and anticipating current and potential needs.
3. Coordinate logistics of resources and spare parts for all site service jobs.
4. Perform tasks requiring the ability to read and work from applicable electrical and mechanical drawings, and/or instruction and technical manuals.
5. Identify and develop potential sales and business opportunities based on knowledge of customers and collaboration across Hitachi Energy.
6. Suggest product and process improvements within the business to enhance operations and customer service.
7. Live Hitachi Energy's core values of safety and integrity, taking responsibility for your own actions while caring for your colleagues and the business.
8. Operate and maintain Vacuum Oil Processors (VOPs) and oil handling equipment, completing vacuum oil processing logs.

Your Background

1. Associate’s Degree and 2 years of professional work experience or High School Diploma/GED and 5 years of professional work experience.
2. Broad knowledge of transformer field service operations and transformer field testing.
3. Knowledgeable and fully fluent in transformer installation and assembly, vacuum and oil processing, shell and/or core form transformer designs, and components internal to the transformer.
4. Proficiency with Load Tap Changer (LTC) maintenance and repair is a plus.
5. Experience welding above and below oil on transformer tanks is a plus.
6. Possession of a Class A CDL is a plus.
7. Must have a valid driver’s license and ability to travel up to 85%.
8. Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.

More About Us

• At Hitachi Energy, we are committed to fostering a diverse and inclusive workplace where every team member can thrive.
• We offer opportunities for continuous learning and career development, empowering you to grow with us.
• Join us in our mission to create a sustainable energy future and make a real difference in the world.

Ready to energize your career? Apply now and become a part of our innovative team at Hitachi Energy!

Apply now

Location: Remote - Virginia, United States of America; Remote - New York, United States of America; Remote - West Virginia, United States of America; Remote - Connecticut, United States of America; Remote - Massachusetts, United States of America; Remote - New Jersey, United States of America; Remote - Pennsylvania, United States of America

Job type: Full time

Experience: Experienced

Job function: Engineering & Science

Contract: Regular

Publication date: 2025-04-28

Reference number: R0088999

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Engineering and Information Technology

Industries

• Appliances, Electrical, and Electronics Manufacturing and IT Services and IT Consulting