Field Service Technician - Automation Packaging Machinery

Texwrap Packaging Systems, a ProMach Product Brand; Washington (MO); On-site; USD 60,000 - 80,000; Full time

Job summary

An innovative company seeks a dedicated Field Service Technician to tackle technical challenges in automation packaging machinery. This role involves installing, servicing, and maintaining cutting-edge systems while collaborating with engineering teams to enhance product lines. With a focus on customer service, you will troubleshoot issues, train personnel, and ensure optimal performance of packaging equipment. Join a forward-thinking organization that values your expertise and offers comprehensive benefits from day one, including medical, dental, and retirement plans. If you are passionate about technology and customer satisfaction, this opportunity is perfect for you!

Benefits

Comprehensive Medical/Dental Insurance

Life Insurance

Paid Time Off

Retirement Plan with Company Match

Qualifications

• 5+ years of experience with packaging equipment and PLC programming.
• Strong mechanical, electrical, and pneumatic knowledge required.

Responsibilities

• Troubleshoot operational issues with machinery at customer sites.
• Install and commission systems, including integration with OEM equipment.

Skills

PLC Programming

Servo Drive Reconfigurations

Mechanical Knowledge

Electrical Knowledge

Pneumatic Knowledge

Communication Skills

Education

High School Diploma

2-Year Degree in Industrial Automation or Electronics

Tools

Allen Bradley Systems

Emerson Systems

HMIs

Temperature Controllers

Conveyor Systems

Job description

Field Service Technician - Automation Packaging Machinery

Join to apply for the Field Service Technician - Automation Packaging Machinery role at Texwrap Packaging Systems, a ProMach Product Brand.

We are seeking a dedicated Field Service Technician responsible for installing, servicing, repairing, and maintaining Texwrap, Tekkra, and SRX systems in the field. This role involves troubleshooting, system installation and startup, personnel training, and collaborating with engineering teams to improve product lines.

Responsibilities include:

1. Troubleshoot and resolve operational issues with shrink wrap and bundling machinery at customer sites and in-house.
2. Install and commission systems, including integration with other OEM equipment.
3. Train personnel on equipment setup, operation, maintenance, and repair.
4. Perform mechanical and electrical modifications, including PLC programming and servo drive reconfigurations.
5. Report on installations, warranty repairs, performance, and suggest product improvements.
6. Maintain accurate reports on expenses and work progress.
7. Coordinate daily with the service team to ensure issue resolution and customer approval.

Qualifications:

• High school diploma or equivalent.
• Minimum 5 years of experience with packaging equipment, including extensive PLC, servo, and HMI programming.
• Desired: 2-year degree or certification in Industrial Automation or Electronics.
• Experience with Allen Bradley and Emerson systems, HMIs, temperature controllers, and conveyor systems.
• Willingness to travel domestically and internationally up to 90%, including weekends.
• Strong mechanical, electrical, pneumatic knowledge, and excellent communication skills.

Compensation and Benefits:

Hourly rate: $30.00 - $45.00. We offer comprehensive medical/dental, life insurance, paid time off, and a retirement plan with company match. Benefits are available from day one.

About Us:

Texwrap innovates in shrink wrapping and bundling technology, serving diverse industries worldwide. As part of ProMach, we provide comprehensive packaging solutions across multiple sectors.

If you are passionate about technical challenges and customer service, we want to hear from you!