Field Service Technician – Automation Expert & Travel

Samuel, Son & Co.; Charlotte (NC); Presencial; USD 52 000 - 66 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Service incentive plan

Benefits package

Company vehicle

Uniforms provided

PPE provided

Tools provided

Career growth opportunities

Resumo da oferta

Samuel, Son & Co. is seeking a skilled Field Service Technician to install, service, and commission SPSG equipment at customer locations across North America and internationally.

You will diagnose mechanical, electrical, PLC, pneumatic, and hydraulic issues while delivering on-site training and technical support. Requirements include 5+ years in field service, 2+ years on SPSG equipment, and strong schematic reading abilities.

Qualificações

• Associate degree or related technical/engineering field preferred.
• Level II advancement requirements or equivalent approved experience.
• Minimum 5 years of Field Service Technician experience.
• Minimum 2 years of experience servicing SPSG equipment or similar automated machinery.
• Strong knowledge of PLCs, automation controls, electrical systems, pneumatics, hydraulics, and mechanical troubleshooting.
• Ability to read electrical schematics, hydraulic/pneumatic diagrams, and technical drawings.
• Strong communication, customer service, problem-solving, and organizational skills.

Responsabilidades

• Install, service, troubleshoot, repair, and commission SPSG equipment at customer locations.
• Diagnose and resolve mechanical, electrical, PLC, pneumatic, hydraulic, and automation system issues.
• Provide customer training and technical support related to SPSG equipment.
• Support equipment demonstrations, product trials, and new installations.
• Collaborate with Sales, Engineering, and other internal teams to support customer projects.
• Maintain accurate service reports, documentation, and expense records.
• Travel as required to customer and SPSG locations throughout North America and internationally.
• Maintain company vehicle, tools, and equipment in good working condition.
• Follow all company and customer safety policies and procedures.
• Participate in continuous improvement initiatives and perform other duties as assigned.

Conhecimentos

Field Service Experience

PLC Knowledge

Electrical Systems

Mechanical Troubleshooting

Customer Service

Reading Schematics

Independent Work

Formação académica

Associate degree or equivalent

Level II advancement or equivalent

Descrição da oferta de emprego

Samuel, Son & Co. is seeking a skilled Field Service Technician to install, service, and commission SPSG equipment at customer locations across North America and internationally.

You will diagnose mechanical, electrical, PLC, pneumatic, and hydraulic issues while delivering on-site training and technical support. Requirements include 5+ years in field service, 2+ years on SPSG equipment, and strong schematic reading abilities.