Field Service Technician Automation

AMADA AMERICA; Philadelphia (Philadelphia County); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a skilled technician to support customers with advanced automation systems. This role involves troubleshooting and repairing mechanical, hydraulic, pneumatic, and electrical systems, along with training customers on software and applications. The ideal candidate will have a strong educational background in electronics and excellent customer service skills. You will be responsible for managing the installation process and ensuring customer satisfaction. If you are passionate about technology and enjoy working hands-on, this opportunity is perfect for you.

Benefits

Major Medical and Hospitalization

Pharmacy

Dental

Vision

401(k) Plan

Profit Sharing

Life Insurance

Long-Term Disability

12 Paid Holidays

$200 Work Boot Voucher

Qualifications

• Proficient in troubleshooting mechanical, hydraulic, pneumatic, and electrical systems.
• 4-year degree in Electronics preferred or relevant work experience.

Responsibilities

• Manage equipment installation process at customer sites.
• Complete daily service reports and manage customer relations.

Skills

Troubleshooting mechanical systems

Troubleshooting hydraulic systems

Troubleshooting pneumatic systems

Troubleshooting electrical systems

Using hand tools

Using Volt/Ohm meter

Using Oscilloscope

Reading mechanical and electrical drawings

Customer service skills

Education

4-year degree in Electronics

2-year degree with related work experience

Tools

Amada applications software

Windows OS

Job description

To support customers with (but not limited to) Amada Automation Systems including core machines. This includes installation, service, operational training, networking, programming training, software training, application training. Territory will include Philadelphia, PA.

ESSENTIAL FUNCTIONS:

• Proficient in troubleshooting mechanical, hydraulic, pneumatic, electrical, control systems as well as networks.
• Able to precisely follow layout drawings and blueprints used in the installation of equipment.
• Complete status (service) reports on a daily basis and expense reports on a weekly basis.
• The ability to communicate in the English language.
• Excellent customer relations and follow through.
• Managing the total equipment installation process at Customer site entailing use of hand tools, climbing, bending, stooping.
• Operation, applications, software, and part programming capabilities, and customer training of such.
• Use of Amada applications software used in line control and part programming.
• Regular travel within assigned territories.
• Ability to lift up to 50 lbs.

NON-ESSENTIAL FUNCTIONS:

• The ability to communicate in the Spanish language.

REPORTING RELATIONSHIP:

• Reports to Regional Service Manager

SUBORDINATE STAFF:

• None

KNOWLEDGE:

• A 4 yr degree in Electronics or a minimum of a 2 yr degree with related work experience preferred.

SKILLS:

• Ability to analyze and repair mechanical, hydraulic, pneumatic, optical and electrical systems.
• Ability to use hand tools, Volt/Ohm meter and Oscilloscope.
• Working knowledge of computers and Windows OS.
• Ability to read and interpret mechanical and electrical drawings.
• Being accountable and responsible to service and support a customer through all aspects of the customer’s ownership of the machine.

TRAVEL:

• Routine travel within assigned territories with occasional overnight stays.
• Territory: Philadelphia, PA

PAY RATE: $27.00 - $30.00/HR

BENEFITS:

• Major Medical and Hospitalization
• Pharmacy
• Dental
• Vision
• 401(k) Plan
• Profit Sharing
• Life Insurance
• Long-Term Disability
• 12 Paid Holidays
• Travel Accommodations
• Travel/Mileage Pay
• $200 Work Boot Voucher
• Uniform, laptop, cellphone, toolbox provided

WORKING CONDITIONS:
LIFTING: Average Weight: 50 lb. Frequency: Daily

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities