Field Service Technician (Austin, TX)

Li Thermal Works; Austin (TX); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Flexible work environment

Growth opportunities

Entrepreneurial culture focused on innovation

Job summary

Li Thermal Works is seeking a dedicated Field Service Technician to support our thermal works team and local contractors in Austin, TX. This role involves troubleshooting, preventative maintenance, and ensuring service schedules are met while traveling 50% of the time across the United States.

The ideal candidate will have a 608 EPA certification, solid knowledge of HVAC systems, and exceptional communication skills. We offer a fast-paced, collaborative culture that values innovation and growth.

Qualifications

• Foundational knowledge in HVAC.
• Experience in Mechanical Critical Infrastructure Service and Maintenance.
• Ability to read drawings at a basic level.

Responsibilities

• Manage Preventative Maintenance and Service schedules.
• Perform on-site quality control for installation.
• Provide technical support for troubleshooting and repair.

Skills

Detail-oriented

Good written and verbal communication skills

Ability to troubleshoot HVAC systems

Ability to lift up to 50 lbs continuously

Education

608 EPA certification

Job description

Field Service Technician

ThermalWorks LLC has an exciting opportunity for a Field Service Technician to join our team, working directly with the thermal works team as well as local contractors, focusing on Startup/Commissioning and Service for all thermal works equipment.

We are looking for someone who is a detail-oriented, goal-oriented individual with foundational knowledge in HVAC. This individual should have good written and verbal communication skills. The Service Technician needs to be agile, professional, trustworthy with confidential information, and comfortable in a rapidly changing environment. The right person can work both independently and with a team.

Key Responsibilities

• Manage Preventative Maintenance and Service schedules.
• Perform on-site quality Control for the installation of Thermal Works products.
• Perform all preventative maintenance and service needs for clients.
• Be available to take emergency issues when on call.
• Monitor service software closely to ensure services are met on a timely schedule.
• Collaboration with different departments within the company for product development and improvement.
• Provide technical support for troubleshooting and repair of thermal works equipment.
• 50% travel requirement within the United States.

Skills & Requirements

Education / Experience

• 608 EPA certification.
• Experience in Mechanical Critical Infrastructure Service and Maintenance.

Specific Skills / Abilities

• Base line circuit analysis and troubleshooting of electrical components.
• Knowledge of hydronic systems.
• Ability to effectively troubleshoot HVAC systems.
• Understand refrigeration theory as well as hands‑on applied sciences.
• Good written and verbal communication skills with an emphasis on customer service.
• Ability to read drawings at a basic level.
• Able to lift up to 50 lbs continuously throughout the day.

Great Place to Work

• A fast‑paced, entrepreneurial culture focused on innovation.
• A flexible, autonomous work environment.
• A culture of respect, learning, and excellence.
• Experienced, highly talented experts as team peers.
• Growth and travel opportunities.
• A team of change‑makers having a significant impact on people and the planet.

Position: Field Service Technician

Full-Time or Part-Time: Full-time

Reports to: Director of Service

Locations: Austin, TX (Remote) with 50% travel requirement