Field Service Technician Apprentice - Sacramento

BeaconMedaes; Sacramento (CA); On-site; USD 73,927,526 - 92,409,408; Full time

Benefits offered by this job

Health insurance

401(k) retirement plan

Paid time off

Wellness programs

Job summary

BeaconMedaes in Sacramento is seeking a Field Service Technician Apprentice to perform routine annual inspections, maintenance, and repairs on medical gas equipment at customer facilities. You will complete required paperwork and reports while building strong relationships with customers.

The role requires 3 years of customer service experience, mechanical and electrical maintenance background, and the ability to obtain ASSE 6005 within a year.

Qualifications

• 3 years of experience working with customers.
• Must obtain ASSE 6005 credential or within 1 year.
• Mechanical and electrical maintenance experience.
• Able to perform annual inspections and repairs.

Responsibilities

• Perform routine annual inspections and light repairs on medical gas equipment.
• Complete job reports and documentation daily.
• Maintain safety procedures and PPE usage.
• Serve as an ambassador for BeaconMedaes and train others as needed.

Skills

Customer service

Communication skills

Mechanical aptitude

Electrical knowledge

Diagnostics

Education

High school diploma or GED

Technical training in mechanical and/or electrical

Associate degree or equivalent

Tools

Microsoft Office (Word/Excel)

Job description

Your role

Are you a mechanically inclined person who enjoys working with your hands? BeaconMedaes is seeking a Field Service Technician Apprentice for the Sacramento area. This is an ideal opportunity for a highly motivated and energetic individual to become part of our team. In this role you are expected to perform routine annuals, routine maintenance, and repairs on medical gas equipment at customer facilities, including the completion of relevant paperwork and reports. Your mission is to generate and maintain critical relationships with existing customers, promoting the BeaconMedaes standard of excellence – keeping us First in Mind, First in Choice.

Roles And Responsibilities Are Focused On

Annual inspections and light repairs (85%) – Perform annual inspections at healthcare facilities on piped medical gas products. Obtain and hold ASSE 6005 credential. Assist with preventive maintenance and repairs as supervised and instructed within training purview to become ASSE 6040 credentialed and Service Technician for medical gas equipment upon demonstrated achievement of skills necessary to perform diagnostics on malfunctioning products, determine possible causes for malfunctions and perform repairs as suggested by diagnostics and assessment.

• Provide a high level of customer service, responding to customer needs and working to satisfy customer expectations
• Develop rapport with customers through effective communication, interpersonal skills and professionalism
• Serve as an ambassador for the company
• Train and assist other Service Technicians as requested
• Provide leads to Equipment Sales and Service Sales as part of daily responsibilities in performing annual inspections
• Promote and practice proper safety procedures and correct use of personal protective equipment (PPE) at all times
• Maintain a professional image at all times through appearance and personal actions
• Maintain positive company brand through appropriate attention to the appearance of the company vehicle
• Maintain the service vehicle per manufacturer’s recommendations
• Properly store and maintain tools used for annual inspections, keeping within our quality guidelines for calibration of such tools as provided by BeaconMedaes

Recordkeeping and Documentation (10%)

Complete Job Reports daily, Time sheets weekly, Expense reports turned in at least monthly and other job-related paperwork as required.

Warranty Part Returns (5%)

Return parts replaced under warranty as requested by Technical Support, Quality or Service Management. Returns must be completed within two weeks.

Perform assigned duties in accordance with BeaconMedaes standards, while always striving to understand the needs and expectations of the customer. Take whatever action is appropriate and required to get the job done and to establish/maintain communication with all people/employees considered necessary to get the job done. Perform additional assignments as required.

To succeed, you will need

• 3 years of experience working with customers
• Demonstrated ability to exceed customer expectations in daily performance
• Mechanical and electrical experience in some form of maintenance field
• Have ASSE 6005 or the ability to obtain credentials within 1 year is required

Education

• High school diploma or GED required
• Technical training in mechanical and/or electrical, or equivalent experience
• Associate degree or equivalent

Skills

• Must be comfortable with the computer
• Must be familiar with Microsoft Office, including Word and Excel
• Strong aptitude for understanding mechanical and electrical components
• Customer-focused
• Team player
• Should have good communication skills
• Detail-oriented

Travel

• Valid driver's license is required
• The ability to travel on short notice may be required

At BeaconMedaes we Offer Attractive Benefits Including

• The compensation range based on skill and experience for this position is $25.80-$32.25 hourly
• Excellent compensation package, including a flexible benefits plan, and 401(k) retirement plan
• Health insurance / Dental insurance / Vision insurance
• Paid time off
• Life & Disability insurance plans
• Various wellness programs
• Voluntary benefit programs available including pet insurance, legal plans, identity protection, etc.
• We offer education assistance after 1 year of employment
• Opportunities for professional development
• We provide a collaborative, inclusive, and flexible work environment

Start your career journey with us and learn what it means to be part of the BeaconMedaes family. We offer a wide range of interesting roles and many opportunities to grow and thrive.

BeaconMedaes provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We offer reasonable accommodation for any part of the employment process due to a physical or mental disability. Please call the HR team at 803-817-5600 on a case-by-case basis.

Contact information:

Talent Acquisition Team: Geetika Tewari

Life is in the Details

BeaconMedaes has been the center of the medical gas world for more than 70 years. We are a leading solutions provider in the education, design, manufacturing, supply and service of piped medical gas and laboratory gas systems. Our main corporate office and competence center for medical and laboratory gas expertise is located in Rock Hill, South Carolina.

Learn more at www.beaconmedaes.com