Field Service Technician - Agricultural & Turf Equipment

AHW LLC; Ashmore (IL); In loco; USD 33.000 - 66.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Accident insurance

Critical illness insurance

Paid time off

401(k)

Cell phone allowance

Safety reimbursements

AHW branded clothing

Training

Descrizione del lavoro

AHW LLC on-site service technician role seeks an experienced professional to diagnose and repair agricultural and turf equipment, while delivering excellent customer service. You will maintain vehicles and tools, participate in training, and support customer clinics to ensure satisfaction and repeat business.

The role requires 3+ years of on-site experience, ability to lift heavy loads, and a valid driver’s license; advanced certification is preferred.

Competenze

• High school diploma or equivalent required; associates preferred.
• 3+ years of on-site diagnostics and repair experience.
• Strong interpersonal and customer service skills.
• Mastery of mechanical, electrical, and hydraulic systems in ag/turf equipment.
• Proficiency with Service Advisor and basic computer functions.

Mansioni

• Perform complex on-site diagnostics and repairs on agricultural/turf equipment.
• Participate in required Service EDUCATE Training programs.
• Support customer clinics and explain maintenance/repairs to customers.
• Promote and sell dealer service programs when appropriate.
• Maintain vehicle, trailer, inventory and tools; ensure safety and cleanliness.

Conoscenze

On-site service

Diagnostics

Customer service

Electrical systems

Hydraulic systems

Tool usage

Time management

Driver's license

Formazione

High School Diploma or equivalent

Associate degree preferred

Advanced/Master Service Technician certification preferred

Strumenti

Service Advisor software

Descrizione del lavoro

AHW LLC on-site service technician role seeks an experienced professional to diagnose and repair agricultural and turf equipment, while delivering excellent customer service. You will maintain vehicles and tools, participate in training, and support customer clinics to ensure satisfaction and repeat business.

The role requires 3+ years of on-site experience, ability to lift heavy loads, and a valid driver’s license; advanced certification is preferred.