Field Service Technician

Fischer Technology Inc; Windsor (CT); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

HSA contributions

Dental and vision insurance

Life insurance

AD&D insurance

Long-term disability

401(k) with 4% match

PTO and holidays

Job summary

Fischer Technology, Inc. is seeking a Field Service Technician to install, maintain, and certify XRF systems at customer sites across the United States. The role emphasizes strong electronics and mechanical skills, with compliance to radiation safety standards and documented service reports.

Ideal candidates have 1–2 years of field service experience, an associates degree or technical certification in electronics, and the ability to travel up to 85% with a customer‑facing, proactive approach.

Qualifications

• Associates degree or technical certification in electronics or a related field.
• 1–2 years of field service experience troubleshooting electronic systems.
• Experience in regulated environments (radiation, FDA, ISO) is required.

Responsibilities

• Install, configure, and commission XRF systems at customer sites.
• Perform preventive maintenance, diagnostics, repair, and calibration.
• Conduct instrument certifications and performance verifications.
• Troubleshoot complex electronic, mechanical, and software issues.
• Ensure compliance with radiation safety standards.
• Train customers in operation and safety procedures.
• Provide technical support via phone, email, and on-site visits.
• Complete service reports and regulatory documentation.
• Communicate recurring issues to internal teams.
• Support continuous improvement initiatives within service.

Skills

Electronic diagnostics

Reading electrical schematics

Mechanical aptitude

Education

Associate degree or technical certification in electronics

Tools

Multimeters

Oscilloscopes

Test equipment

Job description

Description

Field Service Technician

Location: Connecticut/Northern Massachusetts

Travel: Up to 85% frequent travel with overnight stays as required

About Us

Fischer Technology, Inc., part of the globally recognized Helmut Fischer Group, is a leading manufacturer of precision X-ray fluorescence (XRF) and materials testing instrumentation. For over 70 years, we have provided highly accurate and reliable coating thickness and material analysis solutions to industries including aerospace, electronics, automotive, medical devices, durable goods, green energy, and advanced manufacturing.

Our commitment to innovation, quality, and customer support has established Fischer as a trusted partner in precision measurement worldwide.

Position Overview

Due to continued sales growth, we are expanding our Service team. The Field Service Technician will be responsible for installation, maintenance, repair, calibration, and certification of Fischer X-ray fluorescence (XRF) systems and related material analysis instrumentation.

This role requires a highly motivated technical professional capable of working independently in customer environments across the United States. The ideal candidate will have strong electronics troubleshooting skills, mechanical aptitude, and experience working with X-ray or laboratory instrumentation.

Essential Job Functions

• Install, configure, and commission XRF and material analysis systems at customer sites.
• Perform preventative maintenance, diagnostics, repair, and calibration of instrumentation.
• Conduct instrument certifications and performance verifications.
• Troubleshoot complex electronic, mechanical, and software issues using schematics and diagnostic tools.
• Ensure compliance with radiation safety standards and company protocols.
• Train customers in equipment operation, safety procedures, and basic maintenance.
• Provide technical support via phone, email, and on-site service visits.
• Complete detailed service reports and required regulatory documentation.
• Communicate recurring technical issues and improvement opportunities to internal teams.
• Support continuous improvement initiatives within the service organization

Requirements

Qualifications

• Associates degree or a Technical certification in electronics, electrical technology, mechanical technology, instrumentation, engineering technology or a related technical field required.
• 1–2 years of relevant technical experience troubleshooting electronic systems required; field service and travel experience required. Experience working in regulated environments (radiation, FDA, ISO) is required.
• Strong knowledge of electronic diagnostics including multimeters, oscilloscopes, and related test equipment is required
• Ability to read and interpret electrical schematics and mechanical drawings required
• Must be willing to travel up to 85% locally/domestically
• U.S. Citizenship required due to federal government/military contract requirements

Benefits

Regular full-time employees are eligible for Fischer Technology’s comprehensive benefits package, including:

• Medical insurance, with 85% of premiums paid by the Company.
• Company-funded HSA contributions.
• Dental and vision insurance.
• Company-paid life insurance and accidental death & dismemberment (AD&D) insurance.
• Long-term disability coverage.
• 401(k) plan with a 4% Company Safe Harbor contribution (eligibility requirements apply).
• Paid Time Off (PTO) and company holidays, including additional paid time off during the year-end holiday shutdown.

Join Fischer Technology as we continue to grow and expand our Service team. This is an exciting opportunity to develop your technical expertise while working with advanced instrumentation and customers across a variety of industries.