Field Service Technician

American Superconductor; West Glens Falls (NY); On-site; USD 50,000 - 58,000; Full time

Job summary

American Superconductor is seeking a Field Service Technician to perform basic technical services at customer sites, primarily in Queensbury, NY. The role is full-time and involves hands-on work with capacitor banks, filter banks, MVTVSS, snubbers, and MSPs.

Position requires a high school diploma or equivalent, willingness to travel up to 50%, and ability to lift up to 75 pounds. Travel-ready evidence and a clean driving record are preferred for success.

Qualifications

• High school diploma or equivalent.
• Preferred: technical school accreditation or skilled trades program.
• 0–2 years of experience may be acceptable.

Responsibilities

• Install, adjust, maintain, and repair company products at customer sites.
• Clarify issues, determine problems, select and explain solutions, and ensure resolution.
• Ensure installations meet final building documentation and specifications.
• Maintain parts inventory and use a variety of small tools.
• Follow company purchasing procedures.
• Record service/maintenance activities and other tasks as required.

Skills

Time management

Clear communication

Valid driver’s license

Lockout/Tag-out

Background check clean

Lifting up to 75 lbs

Education

HS Diploma

Technical school credit/credential

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Field Service Technician

Field Service Regular Full-time Queensbury, NY, US

Salary Range: $36.00 To $42.00 Hourly

Title:Field Service Technician

Reports to: Field Service Supervisor

Department: Field Service

Summary – Performs basic technical services at a customer’s site or in the field.

Job Responsibilities – Activities:

Functions:

• Install, adjust, maintain, and repair company products, such as capacitor banks, filter banks, MVTVSS, snubbers, and MSP’s
• Resolve product or service problems by clarifying the customers’ issues; determining the problem; selecting and explaining the best solution; expediting correction or adjustment; follow up to ensure resolution; verify and document corrective action
• Ensure products comply with, and installed according to final building documentation, customer requirements and specifications
• Maintains a parts inventory and uses a variety of small tools
• Follows guidelines and instructions established by the organization
• Handels basic issues and problems, refer more complex services to Field Service Engineer
• Maintains service/maintenance records
• Follow company purchasing authorization procedures
• Other tasks as required

Education - Experience:

Required:

• High school diploma or equivalent

Preferred:

• Advanced degree orAccreditation from a technical school or an applicable skilled trades program
• Possesses beginning to working knowledge of subject matter, 0-2 years of experience

Required Skills, Competencies, Authorities and Training Needs:

• Ability to meet deadlines
• Ability to understand and follow directions, strong written and oral communication skills
• Clean driving record, ability to travel 50% of the time
• Familiar with Lockout/Tag-out procedures
• Must have no felony convictions
• Medium work with occasional heavy work up to 75 pounds

Any other training requirements/comments

NEPSI is an EEO M/F/D/V Anticipated Salary: $36-$42 per hour