Field Service Technician

Socket.dev; Vincennes (IN); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

Paid Parental leave

401K with company match

Exclusive company purchase discounts

Comprehensive company-providedtraining

Employee Recognition Program: H2Onors

Job summary

Culligan by WaterCo is seeking a dependable, organized technician to join our Vincennes, IN team. The role involves operating a company vehicle within DOT rules, performing diagnostics and installations on water treatment equipment, and maintaining strong customer relationships.

The position requires a valid driver’s license, a DOT physical, a drug screen, and a background check. We offer competitive wages, medical/dental/vision, and a comprehensive benefits package including a 401(k) match and

Qualifications

• Must demonstrate reliability and strong organizational skills.
• Excellent verbal and written communication abilities.
• Candidate must have a valid driver’s license and be able to pass DOT requirements.

Responsibilities

• Operate a company vehicle in compliance with DOT laws.
• Follow safety procedures and complete daily service orders promptly.
• Perform diagnostics, installations or removals on water treatment equipment and resolve issues.
• Build and maintain customer relationships by communicating equipment status and resolving problems.
• Ensure timely payment collection upon service completion and assist in past due receivables.

Skills

Dependability

Organization

People skills

Customer service

Education

High school diploma or equivalent

Job description

Your dependability, organization, and people skills will shine in this role as you become an integral part of our customer-focused team. We offer competitive wages alongside a rewarding commission plan, and a comprehensive benefits package.

Salary Details:

• The starting wage is $20 -22 per hour.

Exceptional Benefits:

• Competitive benefits package with exclusive privileges
• Medical, Dental, and Vision insurance
• Paid Parental leave
• 401K with a rewarding company match
• Exclusive Company purchase discounts
• Comprehensive company-provided training
• Our distinctive Employee Recognition Program, "H2Onors"

At Culligan, we appreciate the dedication and commitment of our team members. Our unique Employee Recognition Program "H2Onors" is a testament to our culture of celebrating your hard work and unwavering commitment.

Key Duties and Responsibilities:

• Safe operation of a Company vehicle in accordance with state and federal DOT laws.
• Adherence to established safety procedures.
• Completion of daily service orders promptly.
• Perform diagnostics, installations or removals on residential and commercial water treatment equipment; identify malfunctions and resolve accordingly.
• Foster customer relationships through direct interaction, effectively communicating equipment status and providing problem-solving solutions.
• Ensure timely collection of payments upon service completion and assist in past due receivables collection.

Work Location:

• Based at our Vincennes, IN office, with occasional travel to nearby Culligan branches as required.

Minimum Requirements:

• Valid driver’s license
• High school diploma or equivalent
• Familiarity with the city area where duties will be performed
• Excellent interpersonal and communication skills (verbal/written)
• Please note, candidates offered a position must undergo a DOT physical (at the time of hire and every two years thereafter), a drug screen, and a background check in line with state and Federal laws.
• Face-to-face customer service

Physical Requirements:

• Ability to lift over 100 pounds
• Ability to drive for extended periods (2-3 hours)
• Ability to kneel/bend for extended periods.

Equal Opportunity Statement:

Culligan by WaterCo fosters an inclusive workplace, making decisions and setting criteria for employment without regard to race, color, creed, religion, national origin, sex, marital status, pregnancy, disability, sexual orientation, gender expression, veteran status, age, FMLA status, or any other factor deemed unlawful by federal, state, or local statutes.

With over 87 years of experience in designing and distributing residential, commercial, and industrial water treatment systems, Culligan proudly holds the Good Housekeeping Seal, Consumer Digest "Best Buy" rating, and is recognized by the iconic "Hey Culligan Man" tagline. With over 800 dealers worldwide and offices in more than 90 countries, we lead the industry in service, support, and product innovation.

Culligan by WaterCo is an Equal Opportunity Employer.