Field Service Technician

Bizerba USA Inc; United States; On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Paid Training

Flexible Scheduling

Travel Opportunities

Company Vehicle

Job summary

An established industry player is seeking self-motivated Field Service Technicians to join their dynamic team. This role offers an exciting opportunity to work hands-on with food manufacturing and deli equipment, providing essential installations and repairs. With comprehensive training and a strong focus on customer service, you will play a vital role in ensuring equipment reliability and customer satisfaction. Ideal candidates will possess strong mechanical and electrical skills, along with a commitment to excellence. If you're ready to kickstart your career with a supportive company that values your growth, this is the perfect opportunity for you.

Qualifications

• Ideal candidates have strong mechanical and electrical skills.
• Experience with PC-based equipment is essential.

Responsibilities

• Perform installations, repairs, and maintenance on food manufacturing equipment.
• Deliver professional communication and technical support to customers.

Skills

Mechanical Skills

Electrical Skills

Troubleshooting Skills

Customer Service

Basic Computer Proficiency

Network Configuration

Education

Associate Degree or Equivalent Technical Experience

Tools

ADP/SIS Systems

Job description

Transform Your Skills into Solutions; Join Us as a Field Service Technician and Shape Your Career!

We are seeking reliable and self-motivated Field Service Technicians to support our Mid-Atlantic and Midwest territories with hands-on technical work on food manufacturing, deli weighing, and slicing equipment. The ideal candidate brings strong technical skills and a customer-first mindset.

Industrial Field Service:

• 11-week, paid training
• Starts May 29, 2025, | Richmond, VA
• Supports PA, NJ, & NY
• Ideal candidate location: Eastern PA, Central NJ, or Southern NY

Retail Field Service:

• 6-week, paid training
• Starts July 10, 2025, | Richmond, VA
• Territory-

VA/Washington, DC: Ideal candidate location: Richmond or Northern VA

Responsibilities:

• Perform on-site and remote service: installations, repairs, and preventative maintenance on food manufacturing and deli equipment
• Configure and troubleshoot wired/wireless network-connected devices
• Deliver clear, professional communication with customers; provide technical support and equipment training
• Travel to customer sites with flexible scheduling, including rotational on-call/weekends/holidays (typically home nightly)
• Handle and lift equipment (60–80 lbs) in various work environments
• Maintain accurate service logs, timely closeout of work orders, and prompt expense reporting (ADP/SIS systems)
• Manage personal parts inventory; conduct annual counts
• Ensure upkeep of company-issued tools, vehicle, and equipment
• Collaborate with HQ on technical issues; create and update documentation for installs and service procedures
• Support service contracts, remote e-service, and on-call rotations

Your Profile:

• Associate degree or equivalent technical experience
• Strong mechanical, electrical, and troubleshooting skills
• Experience with PC-based or processor-controlled equipment
• Basic computer proficiency; familiarity with TCP/IP and communication protocols
• Excellent customer service; professional, self-motivated, and organized
• Able to travel frequently (50–80%) with occasional overnights for Industrial
• Valid driver’s license and clean driving record
• Must pass a background check and pre-employment drug screen

Join now and kickstart your career with top-notch training and support!

Seniority Level

Entry level

Employment Type

Full-time

Job Function

Engineering and Customer Service

Industries

Appliances, Electrical, and Electronics Manufacturing, Industrial Machinery Manufacturing, and Automation Machinery Manufacturing