Field Service Technician

All Copy Products; Tucson (AZ); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Uniforms provided

Laptop provided

Phone allowance

Company vehicle

Full benefits

Bonus program

Job summary

All Copy Products is seeking a Field Service Technician to service client office equipment in the Tucson area. You will travel to customer sites, diagnose issues on copiers and printers, perform repairs, and conduct routine maintenance to keep equipment running smoothly.

You will manage parts, communicate repair status to clients, and schedule follow-up visits as needed. Benefits include uniform shirts, a laptop, a phone allowance, a company vehicle, and full benefits; work hours are

Qualifications

• Strong customer service skills.
• Training through employment or a technical college in automotive repair, computer repair, or aviation or a similar field is preferred; personal experience is also considerable.
• Computer proficiency with Microsoft Office programs.
• Clean driving history with no DUI convictions or reckless driving infractions in the past 5 years.
• Must be willing to submit to a criminal background check.
• Clean cut appearance; no offensive tattoos are permitted, and excessive tattoos may require covering.
• Must have parking available to take a company vehicle home every day.

Responsibilities

• Respond to service calls for clients who need repair on their office technology equipment.
• Travel to the client location, diagnose the problem, and make necessary repairs on their copier or printer.
• Inspect the machine and perform the necessary routine and preventative maintenance and replace any parts that are nearing expiration.
• Communicate the status of repairs to the client and order parts and schedule a return visit if it isn't possible to repair the printing device immediately.

Skills

Customer service

Education

Technical training

Tools

Microsoft Office

Job description

Do you enjoy electrical and mechanical repair and working with your hands? Do you enjoy working outside of an office in a field support role? Are you great at helping customers and troubleshooting technical issues? If this sounds like you, we have a position open on our team and encourage you to apply!

At ACP and Verticomm our goal is to assist our clients by optimizing technology, enhancing productivity, reducing business risk, and maximizing return on investment. Leveraging our expertise and experience, we offer a customized approach to designing, developing, and implementing end-to-end technology solutions scaled to meet client needs.

As a rapidly growing company, we are seeking talented individuals to join our team. We are currently looking for someone who is team-oriented, innovative, great at helping customers, and someone who is looking for an opportunity to use their skills and talents to grow professionally.

As a Field Service Technician, you will be responsible for responding to service calls for clients who need repair on their office technology equipment. You will travel to the client location, diagnose the problem, and make necessary repairs on their copier or printer. You will also inspect the machine and perform the necessary routine and preventative maintenance and replace any parts that are nearing expiration. You will communicate the status of repairs to the client and order parts and schedule a return visit if it isn't possible to repair the printing device immediately.

You will be provided with uniform shirts, a laptop, a smart phone allowance, and company vehicle and will be responsible for maintaining accurate car stock and inventory count.

We offer a competitive rate between $20-25 per hour based on experience, plus a bonus program and a full benefits plan. This position is Monday-Friday, 8am-5pm. We offer full training and welcome candidates to apply from other industries or from technical training programs.

Requirements

• Strong customer service skills
• Training through employment or a technical college in automotive repair, computer repair, or aviation or a similar field is preferred; personal experience is also considerable.
• Computer proficiency with Microsoft Office programs
• Clean driving history with no DUI convictions or reckless driving infractions in the past 5 years.
• Must be willing to submit to a criminal background check.
• Clean cut appearance; no offensive tattoos are permitted, and excessive tattoos may require covering.
• Must have parking available to take a company vehicle home every day.

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