Field Service Technician

Xylem; Tualatin (OR); Hybrid; USD 44,000 - 58,000; Full time

Benefits offered by this job

Medical plans

Dental plans

Vision plans

retirement savings with company conrib

paid time off

paid parental leave

tuition reimbursement

Job summary

Xylem is seeking a Level 1 Field Technician in the United States to perform start-up, commissioning, and preventive maintenance for submersible wastewater pumps at customer sites. Training will be provided, with customer interactions and a strong safety focus.

The role requires a HS diploma or equivalent, 0–2 years in technical work, and the ability to troubleshoot electrical/mechanical systems. Local travel and potential overtime are common, with full benefits offered by Xylem.

Qualifications

• HS diploma or equivalent.
• 0–2 years of technical work experience, 1 year preferred.
• Electrically and mechanically inclined; strong troubleshooting and communication skills.

Responsibilities

• Evaluate, repair, and test submersible wastewater pumps.
• Basic troubleshooting of electrical control panels.
• Assist with start-ups and emergency call-outs; interact with customers.
• Maintain a service truck and comply with safety protocols.

Skills

Electrically inclined

Mechanically inclined

Troubleshooting

Education

HS diploma or equivalent

Tools

Microsoft Office

Job description

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day.

As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges.

We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Xylem | ‘zilem 1) the tissue in plants that brings water upward from the roots 2) a leading global water technology company

We’re Hiring for a Level 1 Field Technician! If you are excited and passionate about helping #LetsSolveWater, consider joining our team today!

Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world’s most challenging water issues. We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions.

At Xylem, you will have the opportunity to solve water by participating in our paid Volunteer Program, Xylem Watermark!

THE ROLE

The Level 1 Field Technician will be responsible for start-up and commissioning of projects, preventative maintenance, and basic submersible wastewater pump (Flygt) and control panel troubleshooting at customer sites. Product specific training will be provided. Will interact with customers.

We offer a full benefits package to include 4 WEEKS Paid Time Off (PTO) for hourly positions, health, dental, vision, investment savings plan, and other additional miscellaneous benefits.

CORE RESPONSIBILITIES

• Evaluate, repair, and conduct hydraulic, mechanical, and electrical testing of submersible wastewater pumps
• Basic troubleshooting of electrical control panels
• Basic understanding of schematics and wiring diagrams
• Assist with start-ups and emergency call-outs
• Operating and maintaining a service truck with crane and out-riggers
• Operating industrial equipment in a shop environment such as forklift, overhead cranes, etc.
• Working with various company provided hand and power tools
• Accurate record keeping inside Xylem’s work order management system
• Create and maintain a safe and organized working environment and culture within the organization and following protocols at customer locations
• Take care of company property
• Demonstrates high impact culture through innovation, accountability and empowerment
• Must be able to function in a team environment
• Usually works with direct supervision but can work independently if needed

Travel Requirements

Daily local travel required Up to 50% overnight stays, depending on location

Prehire requirements to operate company vehicle (provided by Xylem or candidate):

• Driver Application for Employment
• Motor Vehicle Report (MVR)
• Driver Disclosure and Release
• Employee Applicant Drug and Alcohol Statement
• FMCSA Certificate of Awareness
• Driver Certificate of Violations
• Driver Statement of On Duty Hours – if applicable
• Road Test
• Copy of Driver’s License
• Copy of Medical Certificate

QUALIFICATIONS

Education Requirements

HS diploma or equivalent

Experience Requirements

0 to 2 years of technical work experience, 1 year preferred

Skill Requirements

Electrically and mechanically inclined Demonstrates critical thinking and troubleshooting ability Comprehend technical information and communicate it clearly Experience with Microsoft Office and smart devices

DAY IN THE LIFE

In this role, the working environment is frequently outdoors at customer locations or in an industrial shop setting where use of PPE is required. May also include exposure to various environmental factors, hazardous materials, including sewage, and loud noises. The physical demands may include but not limited to driving, standing, possible exposure to heights and lifting up to 50 lbs, In addition, this role may require overtime and travel.

SALARY

The estimated salary range for this position is $32.19 to $42.02. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, retirement savings with company contribution, paid time off, paid parental leave and tuition reimbursement.

BENEFITS

• Medical plans
• Dental plans
• Vision plans
• retirement savings with company contribution
• paid time off
• paid parental leave
• tuition reimbursement

EEO Statement

Xylem is proud to be an Equal Employment Opportunity and affirmative action workplace. Xylem prohibits discrimination, harassment of any kind and does not discriminate in employment on the basis of race, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age or other non-merit factors.

Xylem embraces diversity and strives to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resource Groups (ERG).

DISCLAIMER

Disclaimer: The information listed within this job description is designed to indicate the general nature of work expected for this position and shall not be viewed as a comprehensive inventory of all duties, responsibilities, and qualifications required in this position. Employees must be able to perform the essential functions of the position satisfactorily and if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship.

Xylem reserves the right to modify this job description or assign other duties to this position as needed.