Field Service Technician

Tomra

Taunton (MA)

On-site

USD 26,000 - 34,000

Full time

14 days+

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Benefits offered by this job

Company vehicle
Medical insurance
Dental insurance
Vision insurance
401K

Job summary

TOMRA North America is seeking a Field Service Technician to repair and maintain our reverse vending machines in the Taunton, Massachusetts region. You will travel to retail locations to analyze, test, troubleshoot, repair, or rebuild mechanical and electrical components, working with customers to address issues.

The role offers a company vehicle, paid training, and a 7:00am–3:30pm schedule with rotating weekends; requires strong customer service, laptop proficiency, and a valid driver's

Qualifications

  • Excellent customer service and communication skills.
  • Ability to analyze, test, troubleshoot and repair mechanical/electrical components.
  • Proficient with laptops and Windows OS.
  • Valid Driver's License required.

Responsibilities

  • Travel to retail locations to analyze, test, troubleshoot, repair or rebuild machines.
  • Repair or replace mechanical and electrical components of reverse vending machines.
  • Diagnose and resolve electrical faults and failures.
  • Demonstrate strong safety and customer-service practices on site.

Skills

Customer service
Troubleshooting
Windows OS
Driver's license

Job description

TOMRA North America, a top International Reverse Vending and Recycling Company is looking for a Service Technician in Taunton, Massachusetts.


Are you passionate about sustainability and having an impact on the environment? Do you like to figure out how to solve problems? Do you like working with customers to help them fix things they can't fix on their own? Do you like being able to work independently while having a team to support you? Does the opportunity to test your creativity and analytical thinking excite and motivate you? Do you want the opportunity for a career that offers rewards beyond a paycheck and benefits? If you answered yes to any or all of these, then being a Field Service Technician might be the right job for you.


TOMRA of North America is recruiting for a Field Service Technician to repair and maintain our machines in the Taunton region.


The Field Service Tech will be responsible for traveling to various retail customer locations to analyze, test, troubleshoot, repair, or rebuild the mechanical and electrical components of our reverse vending machines which accept recyclable containers from customers. Candidates will need to possess strong customer service skills and the ability to interact with customers and consumers as well as intercompany departments.


*** We provide you with a company vehicle ***


Pay: $22.00 an hour


Paid Training


Schedule: 7:00am - 3:30pm Monday through Friday with Rotating Saturday/Sunday (alternating weekend days with a comp day during the week) (Schedules may change according to customer needs, weekend availability a must)


Benefits


  • Medical

  • Dental

  • Vision

  • 401K (or Pension for Union Regions)


Mechanical


  • Ability to troubleshoot and repair or replace machine components.


Electrical


  • Troubleshoot and replace electrical components.

  • Ability to diagnose and repair electrical failures and faults


Physical


  • Employee is required to use hands to assemble, disassemble and repair mechanical components.

  • Must be able to regularly lift up to 50 lbs. and frequently push/pull up to 150 lbs.


Job Requirements


  • Superb customer service and communication skills

  • Must be proficient with laptops and windows OS

  • Excellent safety record at previous employers

  • Valid Driver's License


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