Field Service Technician

Cts Durr; Stoughton, Northern (MA, KY); Hybrid; USD 65,000 - 95,000; Full time

Job summary

Durr CTS Inc. is seeking a Field Service Technician to support installation, commissioning, and startup of industrial equipment. You will serve as the primary liaison between customers, contractors, and project teams on site.

The role requires strong mechanical aptitude, experience with steel structures, welding, coatings, and rigging, plus the ability to read engineering drawings. Significant travel and a commitment to safety are essential.

Qualifications

• Ability to read and interpret engineering drawings and technical documents.
• Willingness to travel extensively for field assignments.
• Strong safety focus with OSHA awareness.
• Proven mechanical aptitude with fabrication and testing tools.
• Experience with steel structures, welding, coatings, and rigging is desirable.

Responsibilities

• Support installation, commissioning, and startup of industrial equipment.
• Serve as liaison between customers, contractors, and project teams.
• Interpret drawings and communicate project needs to customers and teams.
• Develop cost estimates and customer proposals for field installation projects.
• Create mobilization schedules for the field service department.
• Assist with parts procurement and equipment documentation.
• Provide customer training on installed equipment when required.
• Participate in contract reviews and kickoff meetings for field scope.

Skills

Reading drawings & docs

Safety knowledge (OSHA)

Mechanical aptitude

Welding & fabrication

Rigging & lifting

Travel readiness

Project scheduling

Communication skills

Education

High school diploma or equivalent

Tools

MS Office

CAD (basic)

Job description

We're looking for people who…

The Field Service Technician is responsible for supporting the installation, commissioning, and startup of industrial equipment while serving as the primary liaison between customers, contractors, and project teams.

Successful candidates have strong mechanical aptitude and experience with industrial equipment installation, steel structures, welding, coatings, and rigging practices. They must be able to interpret engineering drawings, communicate effectively with customers and teams, adapt to changing project needs, and travel extensively to support field service projects. A strong commitment to safety and project execution is essential.

Your Tasks

• Put safety first in everything you do and help ensure our colleagues, customers, and business partners remain safe at all times.
• Be the liaison between the customer, contractor, and Durr CTS staff
• Assist in the installation of Durr CTS and other equipment
• Manage all 3rd party subcontractors, ensure work is done safely, properly, and on time and in budget.
• Work with site personnel and internal personnel on project issues and resolve them effectively.
• Develop cost estimates and customer proposals for field installation projects.
• Creation and deployment of mobilization schedules for the field service department.
• Assist in equipment commissioning and documentation as required
• Participate in contract reviews and kick-off meetings involving the field service scope of work.
• Assist with parts procurement as needed
• When required, provide customer training on installed equipment
• Provide equipment modular build support as required

Your Skills

• OSHA 10 or 30 Hour Safety Trained
• Desire to travel
• Ability to read and interpret engineering drawings and technical documents (i.e. layout, sectional drawings, installation manuals, crane lift plans, etc.)
• Excellent written and verbal communication skills
• Proven mechanical aptitude – including the use of various machining tools, welding equipment and methods, and various testing equipment
• Ability to develop and interpret project schedules and daily task lists
• Demonstrated experience with installation and inspection of large steel structures (ducting and tall stacks, steel platforms, turbine inlets and exhaust) and their welding processes, inspection of welds, and industrial coatings
• Working experience with safe lifting & rigging methods
• Flexible to adapt to same-day and next-day changes
• Ideal candidate will have experience developing RFQ/RFPs for work that would be subcontracted to 3rd party vendors.
• Experience with steel fabrication and custom equipment manufacturing.
• Familiar with MS Word, Excel, and PowerPoint
• AWS Certified Welding Inspector (CWI) is a plus
• Painting and coatings certification/ experience is a plus

Durr CTS Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We maintain a drug-free workplace and perform pre-employment drug and alcohol testing.

Note to all Staffing Agencies: Durr CTS Inc. has a team of dedicated Human Resources professionals who are responsible for all hiring needs. Our practice is to partner and work with our approved vendors on an as-needed basis. We do not accept resumes from agencies that are not on our preferred vendor list and have not signed our Recruiting and Permanent Placement Contract. Any resumes submitted from unapproved vendors will be considered unsolicited, and Durr CTS Inc. will not be obligated to pay a referral fee.