Field Service Technician

Flow Control Group; Springfield (MA); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading provider of fluid handling solutions is seeking a Service Technician responsible for repairing and maintaining rotating equipment such as pumps and valves. The role involves inspections, troubleshooting, and ensuring compliance with safety regulations. Ideal candidates will possess strong mechanical and problem-solving skills, along with the ability to work independently. The position requires local travel and occasional overnight trips, focusing on quality service and equipment reliability.

Qualifications

• Ability to operate a forklift.
• Strong work ethic with ability to work under minimal supervision.
• Verbal and written communication skills for effective interaction.

Responsibilities

• Complete inspections and required paperwork for items to be repaired.
• Disassemble equipment and document condition.
• Identify, troubleshoot, and resolve issues with equipment.

Skills

Mechanical skills

Problem-solving skills

Customer service skills

Organizational skills

Communication skills

Job description

Company: Corrosion Products & Equipment

About Us: Corrosion Products & Equipment is a leading provider of corrosion-resistant solutions, specializing in fluid handling equipment, tanks, piping systems, and protective coatings. With decades of expertise, we serve industries requiring durable, high-performance materials for harsh environments. Our commitment to quality and reliability ensures that our customers receive the best solutions for their corrosion prevention and fluid management needs.

Summary: The Service Technician is responsible for repairs and maintenance of rotating equipment, including pumps, gear boxes, valves, blowers, and vacuum pumps. The services may be performed in our repair facility located in West Springfield, MA or may be completed in the field at a customer’s facility. The Technician must maintain a safe and clean work area.

Responsibilities

• Completes initial inspection and required paperwork for all items to be repaired or serviced.
• Disassembles equipment while marking items and documenting current condition.
• Sand blasts and paints items as required.
• Helps identify items needed for repair.
• Measure all required parts for inspection reports.
• Identifies, troubleshoots, and resolves issues with equipment, devices, or products; uses precision instruments such as calipers, micrometers, and gauges to make measurements.
• Assembles equipment per manufacturer specifications verifying acceptable tolerances are achieved.
• Assists customers with tasks related to current equipment including pump removal, pump install, shaft alignment, vibration analysis, lube maintenance, and others.
• Maintains and completes required paperwork and timesheet.
• Ensures compliance with OSHA regulations.
• Cleans up shop and performs other duties as assigned.

Qualifications

• Ability to operate a forklift.
• Strong mechanical and problem‑solving skills.
• Customer service and consultative skills.
• Strong work ethic with ability to work under minimal supervision.
• Verbal and written communication skills, with ability to clearly communicate with engineering, technical support, sales, and management.
• Organizational skills and attention to detail.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear.

Specific vision abilities required by this job include close vision and ability to adjust focus.

This role requires the ability to lift up to 50 pounds unassisted.

Travel

Travel will be local. There may be times where overnight travel is required but that will be an exception.

Equal Opportunity Employer: Flow Control Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected characteristics.