Field Service Technician

CSI-Commercial Services, Inc.; Smyrna (TN); On-site; USD 34,000 - 69,000; Full time

Benefits offered by this job

Tool allowance

Uniforms provided

Dispatch from home to job sites

Health insurance

Job summary

CSI-Commercial Services, Inc. is seeking a skilled field technician to repair and maintain commercial cooking, refrigeration, and HVAC equipment across client sites. You will troubleshoot issues, document service activities, and coordinate parts with internal teams.

The role requires strong diagnostic skills, the ability to work independently, and a valid driver’s license. You will travel to customer locations daily, using company dispatch software and adhering to safety procedures.

Qualifications

• 2+ years experience in commercial food equipment repair or a related field.
• 2+ years experience in commercial refrigeration
• EPA certification required; CFESA preferred

Responsibilities

• Troubleshoot, diagnose, and repair commercial cooking, refrigeration, and HVAC equipment.
• Identify service problems, collect data, and determine appropriate repairs.
• Communicate professionally with customers regarding equipment issues and service recommendations.
• Complete service documentation using electronic dispatch software.
• Coordinate with Parts and Service Departments to ensure parts availability and follow-up service.
• Maintain truck stock inventory.
• Communicate with equipment manufacturers for diagnostic support and parts identification.
• Follow all safety procedures and accident prevention practices.
• Participate in on-call rotation.
• Maintain a clean and organized service vehicle.
• Maintain productivity standards.

Skills

Commercial food equipment repair

Commercial refrigeration

Diagnostics & troubleshooting

Independent worker

Valid driver's license

Education

High school diploma or equivalent

EPA certification

CFESA certification preferred

Tools

Standard industry hand tools

Job description

Company Description

CSI-Commercial Services, Inc. (CSI) is a leading provider of service, installation, and maintenance for commercial cooking equipment, ware-washing, HVAC, and refrigeration systems. The company offers comprehensive planned maintenance agreements, warranty repairs, and efficient parts procurement to keep customer operations running smoothly. CSI supports restaurants and commercial facilities across St. Louis, Kansas City, Nashville, and Louisville. With certified technicians available 24/7/365, CSI is committed to reliability, expertise, and minimizing equipment downtime. Candidates joining CSI can expect to be part of a team focused on performance, safety, and customer satisfaction.

• Up to $50 per hour-experience driven (not capped)
• $500 tool allowance + ongoing training
• Uniforms provided
• Dispatch from home to job sites
• Free employee Health Insurance

Equipment You'll Work On

• Fryers
• Griddles
• Ice machines
• Warewashing equipment
• HVAC equipment
• + More

What You'll Do

• Troubleshoot, diagnose, and repair commercial cooking, refrigeration, and HVAC equipment
• Identify service problems, collect data, and determine appropriate repairs
• Communicate professionally with customers regarding equipment issues and service recommendations
• Complete service documentation using electronic dispatch software
• Coordinate with the Parts and Service Departments to ensure parts availability and follow-up service
• Maintain truck stock inventory
• Communicate with equipment manufacturers for diagnostic support and parts identification
• Follow all safety procedures and accident prevention practices
• Participate in on-call rotation
• Maintain a clean and organized service vehicle
• Maintain productivity standards

Qualifications

• 2+ years experience in commercial food equipment repair or a related field
• 2+ years experience in commercial refrigeration
• Experience with gas, electric, plumbing, or steam equipment preferred
• Strong troubleshooting and diagnostic ability
• Ability to work independently
• Valid driver's license with insurable record
• Ability to pass drug screen
• Must own standard industry hand tools

Education & Certifications

• High school diploma or equivalent
• EPA certification required
• CFESA certification preferred

Physical Requirements

• Lift and carry 50-75 lbs
• Frequent bending, kneeling, climbing, and reaching
• Ability to work on rooftops and ladders
• Safe use of hand tools and diagnostic equipment
• Daily travel to customer locations
• Work in commercial kitchens and mechanical spaces, potential rooftops
• Exposure to high temperatures, grease, and mechanical equipment