Service Technician

Whaley Foodservice; Raleigh (NC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive Salary

On-call Pay

Company Vehicle

Medical & Dental Benefits

401k & Profit Sharing

Paid Holidays & Vacation

Job summary

Whaley Foodservice in Raleigh, North Carolina seeks a skilled technician to troubleshoot and repair commercial kitchen equipment including cooking and refrigeration systems. Candidates must have at least three years of experience in maintenance, strong HVAC knowledge is a plus, and be dependable with excellent customer service skills. This role involves extensive travel to work sites and requires a valid driver's license. Benefits include a competitive salary, medical and dental coverage, and a sign-on bonus for experienced technicians.

Qualifications

• Minimum of 3 years of maintenance experience, particularly with commercial cooking/refrigeration equipment.
• Valid Driver's license adhering to safety standards.
• Ability to work independently and maintain paperwork.

Responsibilities

• Troubleshoot and repair commercial kitchen cooking, refrigeration, and HVAC equipment.
• Order parts for repairs from the branch office.
• Maintain service vehicle and ensure tools are representative of company quality.

Skills

Maintenance experience

Customer service skills

HVAC experience

Dependability

Job description

Description

We Offer: ****SIGN-ON BONUS AVAILABLE FOR EXPERIENCED TECHNICIANS****

• Competitive Salary & On-call Pay
• Company Vehicle & Cell Phone
• Uniforms Provided
• Meters & Test Equipment
• Continuing Education
• Industry Certification
• 401k & Profit Sharing
• Paid Holidays & Vacation
• Medical & Dental Benefits
• Short-Term Disability
• Long-Term Disability Insurance (company paid)
• Life Insurance (company paid)

Primary Responsibilities

• Troubleshoots and repairs commercial kitchen cooking, refrigerationand HVAC equipment.
• Communicates with branch office to order parts for repairs.
• Communicates with customer and branch office regarding status of repairs.
• Completes service tickets according to procedures.
• Monitors truck stock to insure required parts are stocked on vehicle.
• Maintains service vehicle, tools, and uniforms representative of Whaley quality.
• Meets reasonable on-call requirements.

Requirements

• Must be 18 years of age.
• Three (3) years maintenance experience to include repairing commercial cooking or refrigeration equipment. Strong HVAC experience is a plus.
• Valid Driver's license and driving record that aligns with our safety standards.
• Completion of a satisfactory background check and drug screen is required.
• Ability to work independently.
• Dependability.
• Accurately and promptly completes required paperwork.
• Excellent customer service skills.
• Stable work history

Working / Environmental Conditions

• Regularly lift and/or move up to 50 pounds; frequently lift and/or move up to 100 pounds; and occasionally lift and/or move more than 100 pounds with assistance.
• Repeated bending, twisting, stooping, kneeling, and climbing up and down ladders.
• Extensive daily travel to work site location.
• Exposure to hot grease from fryers.
• On-call weekend rotation (frequency varies with branch size).
• Occasional to frequent exertion in high temperature environment (over heated kitchens, rooftops, etc.).

Whaley Foodservice is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.