Field Service Technician

RiseMe; Sioux Falls (SD); On-site; USD 80,231,000 - 108,886,000; Full time

Benefits offered by this job

Flexible schedule

Paid travel time

Company van

Gas card

Profit sharing

Tuition assistance

Job summary

Associated Solutions in Sioux Falls, SD is seeking a Forklift Field Service Technician to deliver on-site service and maintenance for customers.

You will troubleshoot electro-mechanical issues, install equipment, and perform scheduled maintenance with a strong emphasis on safety and customer satisfaction. The role offers a flexible schedule, company van, comprehensive benefits, and a path for growth.

Qualifications

• Technical proficiency reading schematics, maps, blueprints and manuals; knowledge of mechanical, electrical, hydraulic and material handling equipment.
• Customer-centric interpersonal skills and strong communication; commitment to customer relations.
• Safety-focused with ability to use hand tools and leverage available resources effectively.

Responsibilities

• Troubleshooting and repair: diagnose electro-mechanical issues, perform installations, and complete repairs and scheduled maintenance as needed.
• Problem analysis and resolution: analyze breakdowns, advise corrective actions, and execute repairs efficiently.
• Customer service excellence: maintain professionalism and build positive relationships while delivering high-quality service.

Skills

Troubleshooting

Mechanical

Electrical

Hydraulic

Education

High School diploma or GED

Tools

Hand tools

Job description

Forklift Mechanic Territory: Sioux Falls, SD Territory

Why Choose Associated?

At Associated, we prioritize our team's well-being and growth, offering an array of benefits that enrich your work experience:

• Flexible Work Schedule:Choose between a 4-day work week with 10-hour shifts or a 5-day work week with 8-hour shifts, providing options that suit your lifestyle.
• Compensated Travel Time:Enjoy paid travel time after the initial 30 minutes per day, recognizing and valuing your time spent in transit.
• Wage range for this position based on experience: $28 - $38 per hour
• Comprehensive Benefits:Access a comprehensive benefits package within 30 days of hire, including medical, dental, vision, 401(k) with 100% company match up to 5% employee contribution, FSA/HSA, parental leave, tuition assistance, Employee Assistance Program, Profit Sharing, 18 Paid Days Off each year and more.
• Equipment and Tools:Company provides all tools required and work with a well-maintained company service van equipped with a company-paid gas card for your convenience.
• Incentives and Support:Benefit from referral bonus programs, retirement plans, and ongoing support for personal and professional development.

Responsibilities:

As a Forklift Field Service Technician, you will play a critical role in delivering exceptional service to our customers by:

• Troubleshooting and Repair: Diagnosing electro-mechanical issues, completing installations, and performing both unscheduled repairs and scheduled maintenance based on customer requirements.
• Problem Analysis and Resolutions: Analyzing breakdown situations, recommending corrective actions to customers, and executing repairs efficiently and professionally.
• Customer Service Excellence: Demonstrating professionalism and fostering positive relationships with customers while delivering superior customer service.

Qualifications:

• Technical Expertise: Proficiency in reading schematics, maps, blueprints, and manuals, coupled with knowledge of mechanical, electrical, hydraulic, and material handling equipment.
• Customer-Centric Approach: Strong interpersonal skills, ability to exchange information courteously, and a commitment to exceptional customer relations.
• Safety and Resourcefulness: Competency in safely operating various equipment and personal hand tools, coupled with the ability to leverage available support resources effectively.

Physical Requirements

This position requires the following physical activities on a regular basis:

Must be able to operate a forklift, you must safely fit inside a tight operator compartment measuring 16 to 20 inches wide and perform mechanical repairs in restricted, confined spaces.

Strength & Lifting

• Light Work– Regularly lift and move up to20 lbs.

• Medium Work– Frequently lift and move up to50 lbs.

• Heavy Work– Occasionally lift and move up to100 lbs.

• Very Heavy Work– Rarely required to lift over110 lbs..

• Note:The role may also involve extended periods of walking and standing.

Movement & Mobility

• Regularly: Reaching, handling, pushing, and pulling

• Frequently: Stooping, kneeling, crouching, and crawling

• Occasionally: Climbing, balancing, and kneeling

Communication Requirements

• Regularly: Talking and hearing to communicate with team members and customers.

Education and Experience:A high school diploma/GED along with one to three years of mechanical, electrical, and hydraulic experience in a similar environment or equivalent vocational education. A valid driver's license and a clean driving record are essential.

Join our team at Associated and be a part of a dynamic work environment that values your skills, provides opportunities for growth, and rewards your contributions.

To view our benefits, visit our careers page at:

www.associated-solutions.com/careers

EOE: minority/female/disability/veteran

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