Field Service Technician

ZipRecruiter; Simpsonville (SC); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading company in packaging solutions is seeking a skilled Service Technician for their Mauldin, SC team. The role involves field service installation, machine maintenance, and troubleshooting equipment. Candidates should have technical service experience and be self-motivated. The company offers extensive training, competitive compensation, and a comprehensive benefits package.

Benefits

Extensive industry and product training

Competitive compensation

Bonus and performance-based award potentials

Healthcare and insurance programs

Retirement savings

Paid holidays, vacation, and volunteer time off

Qualifications

• 2 or more years of technical service experience.
• Familiar with equipment such as stretch films and case sealers.

Responsibilities

• Field service installation and machine maintenance.
• Troubleshooting and repairing machinery.
• Completing service reports and inspection checklists.

Skills

Field service installation

Troubleshooting

Machine maintenance

Repairs and diagnosis

Self-starter

Education

Technical service experience

Tools

Microsoft-based programs

Job description

Job Description

At IPS Packaging & Automation, we’ve been transforming packaging for nearly 50 years, delivering cutting-edge solutions that keep businesses of all sizes across the country — from major automotive manufacturers to neighborhood retailers—moving forward. From humble beginnings in 1976 with a single warehouse in Greenville, SC, we now operate in over 17 locations across the country and are looking to expand our footprint further.

Our approach combines deep industry expertise with a knack for problem-solving, crafting innovative, cost-effective solutions that protect everything our customers ship. Beyond offering a full range of packaging supplies, we go the extra mile with value-added services including design, engineering, equipment sales, and support services. As a 2nd veteran-owned company that cares deeply for its teammates, IPS is driven by a passion for excellence and fosters a dynamic, performance-driven work environment where careers can soar. Whether you’re a customer or a candidate, let’s grow together!

We are looking for a skilled Service Technician to join our Mauldin, SC team to help us achieve our goals.

Our ideal candidate will have experience with:

• Field service installation
• Machine maintenance
• Inspections
• Repairs and diagnosis on new and existing equipment
• Troubleshooting, repairing, maintaining, and assisting with sales of machinery
• Servicing vehicle inventory
• Completing service reports and inspection checklists
• Familiar with equipment such as stretch films, strapping, case sealers, shrink film, and sealer machines
• 2 or more years of technical service experience
• Proficient in Microsoft-based programs
• Self-starter and motivated to work independently

We are proud to offer our total rewards package, which includes:

• Extensive industry and product training
• Competitive compensation
• Bonus and performance-based award potentials
• Healthcare and insurance programs
• Retirement savings
• Paid holidays, vacation, and volunteer time off