Field Service Technician

Ohio Cat; Cincinnati (OH); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health Insurance

Health Savings Account (HSA)

Dental and Vision Insurance

Pension plan

Uniforms provided

Training opportunities

Paid vacation and personal time

Job summary

Ohio CAT in Cincinnati seeks a Field Service Technician to diagnose, maintain, and repair Caterpillar Power Generation equipment on-site. You will work independently with CAT diesel and gas generators (5KW‑3MW), switchgear, and control systems, performing testing and preventive maintenance while delivering top‑notch customer support.

Expect hands-on field work in outdoor environments, use CAT ET/SIS diagnostic tools, read schematics, and apply safety practices.

Qualifications

• High School Diploma or GED and a 2-year diesel/power generation technical program.
• At least 3 years of relevant industry experience.
• Minimum of 5 years hands-on repairing diesel engines, generators, and industrial equipment.

Responsibilities

• Diagnose, maintain, and repair CAT Power Generation equipment on-site.
• Perform load bank testing, commissioning, and preventive maintenance.
• Read wiring schematics and control diagrams to troubleshoot.
• Provide exceptional customer service and technical support.
• Ensure safety compliance and documentation standards.

Skills

CAT generator systems

Electrical troubleshooting

Mechanical troubleshooting

Reading wiring schematics

Customer service/tech support

Independent outdoor work

Own tools

Education

High School Diploma or GED

2-year technical school in diesel/power generation

Tools

CAT ET

SIS

Diagnostic software

Job description

At Ohio CAT, a Caterpillar Dealership, we don’t just sell, rent, and support machines—we power critical infrastructure. From hospitals and data centers to manufacturing and emergency response, our Power Systems division keeps the world running. Join a team where your skills matter, your growth is supported, and your work has real impact.

We are offering a $5,000 hiring bonus for this position!

Job Summary for Field Service Technician

As a Field Service Technician, you’ll be the go-to expert for on‑site diagnostics, maintenance, and repair of Caterpillar (CAT) Power Generation equipment and related systems.

• CAT diesel and gas generators (5KW to 3MW)
• Switchgear and ATS systems
• Control panels and electrical distribution systems
• Perform load bank testing, commissioning, and preventive maintenance
• Use diagnostic tools (e.g., CAT ET (Electronic Technician), SIS (Service Information System), and other computer‑based diagnostic tools/software) to troubleshoot issues
• Provide exceptional customer service and technical support
• Ensure compliance with safety protocols and documentation standards

Core Competencies of Field Service Technician

• Experience with CAT, Cummins, Generac, Kohler, or Detroit Diesel generator systems
• Familiarity with switchgear brands like Russelectric, Lakeshore, or Asco
• Strong electrical and mechanical troubleshooting skills
• Ability to read and interpret wiring schematics and control diagrams
• Military or field‑based experience in equipment diagnostics and repair is highly valued
• Comfortable working independently in outdoor environments
• Must own and safely use personal mechanic’s tools

Job Qualifications for Field Service Technician

• High School Diploma or GED is required, along with completion of a technical school program (minimum 2 years) focused on diesel or power generation systems, plus at least 3 years of relevant industry experience.
• Minimum of 5 years of hands‑on experience in repairing diesel engines, generators, and industrial equipment.

Why Join Us?

• Competitive Pay: We offer a competitive pay rate.
• Employer‑sponsored pension plan
• Competitive pay rate
• First‑year vacation and personal time which builds based on length of service.
• Two different Health Insurance options, including a Health Savings Account (HSA) option.
• Flexible Spending Account (FSA)
• Dental and Vision Insurance
• Credit Union Access
• Life Insurance, Short‑Term Disability, and Long‑Term Disability.
• Scholarship opportunities for employee's spouses and children, through the Ohio Machinery Education and Opportunity Foundation.
• Company provided and laundered uniforms.
• Continued technical and professional training.

PHYSICAL REQUIREMENTS

The functions of the position require lifting, carrying, and pulling up to 50 pounds. Standing and sitting up, moving up and down stairs, and climbing into machines with be required. Position functions require normal dexterity and repetitive and frequent movements requiring hands, wrists, and fingers. The noise level in the work environment is usually quiet in office settings and moderate to loud in other situations, with both constant and sudden loud noises possible.

EEO, Veterans & Disabled Employer, and VEVRAA/503 Federal Contractor

EEO, Veterans & Disabled Employer, and VEVRAA/503 Federal Contractor.