Field Service Technician

Ohio Machinery Company; Sharonville (OH); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Pension plan

Health Insurance options

HSA option

FSA

Dental & Vision Insurance

Life Insurance

Disability insurance

Vacation & personal time

Uniforms provided

Training opportunities

Job summary

Ohio CAT is seeking a Field Service Technician to diagnose, repair, and maintain Caterpillar machines in the field. You’ll work from a service truck, performing diagnostics, repairs, and routine maintenance to keep customers moving.

The role requires hands-on mechanical experience with diesel or heavy equipment, a valid driver’s license, and the ability to obtain a DOT Medical Card. We offer retirement benefits, health options, and ongoing training.

Qualifications

• High School Diploma or GED with a 2-year diesel or power equipment tech program.
• 3+ years of relevant industry experience in field service or repair.
• Valid driver’s license and ability to obtain DOT Medical Card.

Responsibilities

• Diagnostics and repair on heavy equipment, including CAT engines and drive-train components.
• Perform routine and complex repairs, inspect and maintain equipment, and rebuild components.
• Service air conditioning, keep detailed records, and collaborate with other technicians while following safety protocols.

Skills

Heavy equipment diagnosis

Diesel engine repair

Electrical & hydraulic systems

Cat equipment knowledge

Caterpillar diagnostic tools

Safety compliance

Manual dexterity

Education

High School Diploma or GED with 2-year diesel/power equipment tech program

Tools

Caterpillar diagnostic tools

Job description

Description

At Ohio CAT, we’re more than just a Caterpillar dealership — we’re a team of problem‑solvers, hands‑on experts, and trusted partners to our customers. We don’t just sell and rent heavy equipment — we keep it running strong.

JOB SUMMARY

As a Field Service Technician, you’ll be at the heart of what we do: diagnosing, repairing, and maintaining Caterpillar machines in the field. Whether it’s a dozer, excavator, wheel loader, haul truck, you’ll use your skills and experience to deliver top-tier service that keeps our customers moving. You will work in the field from a service truck servicing and performing:

• Diagnostics and repair on heavy equipment, including Caterpillar engines and drive-train components, electrical and hydraulic systems.
• Perform routine and complex repairs, inspect and maintain equipment, and rebuild components to ensure optimal performance.
• Additional duties include servicing Air Conditioning systems, maintaining detailed service records, collaborating with fellow technicians on complex repairs, and adhering to all safety protocols.

COMPETENCIES

• Proficient reading and writing skills
• Strong mechanical and mathematical aptitude
• Basic computer literacy
• Familiarity with Caterpillar engine and equipment lines
• In‑depth knowledge of Caterpillar equipment applications, operations, and functions
• Skilled in using Caterpillar diagnostic tools (Electronic Technician, Service Information System)
• Expertise in diagnostic, testing, adjustment, and troubleshooting procedures
• Welding experience is a plus

JOB QUALIFICATIONS

• High School Diploma or GED is required, along with completion of a technical school program (minimum 2 years) focused on diesel or power equipment systems, plus at least 3 years of relevant industry experience.
• Minimum of 5 years of hands‑on mechanical repair experience with diesel, earthmoving, or industrial equipment
• Must have a valid clean driver’s license in accordance with company policy, and ability to obtain DOT Medical Card

EMPLOYEE BENEFITS

• Employer-sponsored pension plan
• Competitive pay rate
• First-year vacation and personal time, which is built based on the length of service.
• Two different Health Insurance options, including a Health Savings Account (HSA) option.
• Flexible Spending Account (FSA)
• Dental and Vision Insurance
• Credit Union Access
• Life Insurance, Short‑Term Disability, and Long‑Term Disability.
• Scholarship opportunities for employees' spouses and children, through the Ohio Machinery Education and Opportunity Foundation.
• Company provided and laundered uniforms.
• Continued technical and professional training.

PHYSICAL REQUIREMENTS

• Lifting/Carrying 40 lb. Lift/Carry and 50lb pulling
• Standing/Sitting Up and down stairs, standing, sitting, and climbing into machines
• Dexterity Normal
• Repetitive Motions: Frequent movement requiring hands, wrists, and fingers
• The noise level in the work environment is usually quiet in office settings and moderate to loud in other situations, with both constant and sudden loud noises possible.

EEO, Veterans & Disabled Employer and VEVRAA/503 Federal Contractor

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.