Field Service Technician

Sealed Air Corporation; Seattle (WA); On-site; USD 67,000 - 75,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Dental insurance

Paid time off

Tuition reimbursement

Job summary

Sealed Air Corporation is seeking an experienced Field Service Cushioning TSR to support customers across Washington State, including occasional travel to Idaho. This field-based role installs, maintains, troubleshoots, and repairs automated packaging equipment with a strong emphasis on customer service.

The ideal candidate has an engineering/automation background with 3+ years in field service, and is capable of training customers, completing service reports, and identifying opportunities for

Qualifications

• Associate degree in Engineering, Electronics, Automation, Mechatronics, Industrial Technology, or related field, or equivalent experience
• 3+ years of experience in field service, industrial maintenance, manufacturing, or automation

Responsibilities

• Install, commission, and test automated packaging systems
• Troubleshoot mechanical, electrical, PLC, pneumatic, and automation issues
• Perform preventive maintenance and emergency repairs
• Train customers on equipment operation and maintenance
• Complete service reports and maintain accurate documentation
• Collaborate with Engineering, Technical Support, and Sales teams
• Identify opportunities for service agreements, upgrades, and replacement parts
• Follow OSHA and company safety standards

Skills

Customer service

Communication

Training customers

Account management

Education

Associate degree or equivalent experience in Engineering/Electronics/Automation/Mechatronics/Industrial Technology

Tools

PLC troubleshooting

Electrical repair

Robotics

Conveyor systems

Electrical schematics

Technical documentation

Job description

Company Description

Sealed Air designs and delivers packaging solutions that protect essential goods transported worldwide, preserve food, enable e-commerce and digital connectivity, and help create a global supply chain that is touchless, safer, less wasteful, and more resilient. We strive to foster a caring, high-performance growth culture that will deliver consistent, sustainable profitable growth and accelerate our performance – a culture where accountability is clear and aligned, and where we reward business outcomes and impact. That culture guides everything we do, including how we partner with our customers and suppliers, how we attract and retain top talent, and how we create and deliver value to our stakeholders. In 2025, Sealed Air generated $5.4 billion in sales and has approximately 16,100 employees who serve customers in 119 countries/territories. To learn more, visit www.sealedair.com.

Job Description

Location: Seattle, WA
Territory: Washington State, with occasional travel to Idaho
Schedule: Monday–Friday schedule; occasional weekend or after-hours support may be required based on customer or business needs. Weekend work is not normally required but may occur in rare or special circumstances.
Pay: $32–$36/hour + overtime + commission incentive
Relocation: Relocation assistance available for qualified candidates relocating to Seattle, WA

We are seeking an experienced Field Service Cushioning TSR Role/Field Service Technician to support customers throughout Washington State, with occasional travel to Idaho.

This is a customer-facing field service role focused on installing, maintaining, troubleshooting, and repairing automated packaging and cushioning equipment at customer locations. The position combines mechanical, electrical, automation, and industrial maintenance skills with strong customer service and communication abilities.

This role is primarily Field-based, with no regular office work. Overnight travel is required occasionally but is not expected every week. Travel to Idaho is typically limited to approximately once a month or every other month, depending on business needs. Occasional air travel may also be required for training or other business needs.

What You’ll Do

• Install, commission, and test automated packaging systems
• Troubleshoot mechanical, electrical, PLC, pneumatic, and automation issues
• Perform preventive maintenance and emergency repairs
• Train customers on equipment operation and maintenance
• Complete service reports and maintain accurate documentation
• Collaborate with Engineering, Technical Support, and Sales teams
• Identify opportunities for service agreements, upgrades, and replacement parts
• Follow OSHA and company safety standards

Qualifications

• Associate degree in Engineering, Electronics, Automation, Mechatronics, Industrial Technology, or a related technical field, or equivalent experience
• 3+ years of experience in field service, industrial maintenance, manufacturing, or automation

Technical Skills

Experience with one or more of the following:

• Field service and industrial maintenance
• PLC troubleshooting and industrial controls
• Electrical and mechanical repair
• Robotics and industrial automation
• Packaging machinery and automated equipment
• Conveyor systems
• HMI, VFDs, pneumatic, and hydraulic systems
• Machine installation and commissioning
• Preventive maintenance
• Root cause analysis
• Electrical schematics and technical documentation

Preferred Experience

• Experience servicing automated packaging systems, industrial machinery, manufacturing or production equipment, conveyor systems, robotics, or material handling equipment.
• Experience in manufacturing, automation, packaging, food and beverage, warehousing, distribution, or logistics is a plus.

Preferred Certifications

• OSHA, PLC training (Allen-Bradley, Siemens, Omron, Mitsubishi), Mechatronics, Industrial Maintenance, Electrical Technician, Automation, Lean Manufacturing, Six Sigma, CMRT, or CMRP certifications are preferred but not required.

Customer & Business Skills

Because this is a customer-facing position, strong interpersonal and communication skills are important.

• Professional and customer-friendly attitude
• Strong verbal and written communication skills
• Comfortable training, supporting, and advising customers
• Ability to build and maintain strong customer relationships
• Ability to understand customer needs and recommend appropriate solutions
• Sales or account management experience is a plus
• Experience discussing service agreements, upgrades, replacement parts, or other customer solutions is preferred
• Comfortable identifying opportunities to support account growth and customer satisfaction

Travel & Requirements

• Travel throughout Washington State
• Occasional travel to Idaho, generally approximately once a month or every other month
• Overnight travel may be required periodically, but is not expected every week
• Occasional air travel may be required for training or other business needs
• Weekend or after-hours support may occasionally be needed in special circumstances, but this is rare
• Ability to lift up to 75 pounds
• Valid U.S. driver's license
• Ability to obtain or possess a valid U.S. passport

Additional Information

Benefits and Perks

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discounts
• Flexible spending account
• Health insurance
• Life insurance
• Paid elder care
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Sealed Air is committed to attracting, selecting, and developing talent that reflects the diversity of the communities and customers we serve. We take pride in our selection process to identify, infuse, and grow talent to align with our culture, values, and norms. Sealed Air prioritizes talent development, fostering a culture of continuous growth and career progression. The company is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state and local laws.