Field Service Technician

Mazak Corporation; Schaumburg (IL); On-site; USD 60,000 - 110,000; Full time

Job summary

An established industry player is seeking a skilled Field Service Technician to join their dynamic team. This role involves installing and repairing cutting-edge CNC Lathes and Machining Centers, requiring strong technical skills and the ability to travel to customer sites. The ideal candidate will possess a solid background in field service, with the ability to diagnose mechanical and electrical issues effectively. You will have the opportunity to train customers on machine functions, ensuring they get the most out of their equipment. If you are passionate about technology and enjoy hands-on work, this position offers a rewarding career path with competitive pay and benefits.

Qualifications

• 3-7 years of experience in Field Service required.
• Ability to lift up to 50lbs and heavier on occasion.
• Strong problem-solving and people skills essential.

Responsibilities

• Install and repair CNC Lathes and Machining Centers at customer sites.
• Train customers on machine functions and features.
• Complete reports documenting installations and repairs.

Skills

Field Service Experience

Reading Engineering Drawings

PLC Understanding

Hydraulic/Pneumatic Circuits

General Computer Skills

Problem Solving

Writing and Reporting Skills

People Skills

Education

High School Diploma

2-Year Technical Training in Electronics or Mechanical

Tools

Test Equipment

Job description

Description

We are currently searching for a candidate who will install equipment, train customers, execute warranty repairs and provide after warranty service on CNC Lathes and Machining Centers. Field Service Technicians are assigned Regional responsibilities and operate directly from their residences. This position reports to the Midwest Technology Center in Schaumburg, IL. Duties involve overnight travel from home to various customer facilities, located primarily in the Schaumburg, IL area. Travel is required.

Scope and Responsibilities:

Essential duties include, but not limited to the following:

* Proactively attains a safe and healthy work environment for all employees

* Install machines and accessories at customer sites. Installation includes all necessary assembly, leveling, aligning, adjusting, calibrating and wiring of machines and accessories.

* Diagnose and repair mechanical, electrical and software problems on machines and accessories at customer sites.

* Test operation of machines and accessories after completing installation or repair

* Train customers on functions of the machines

* Learn new machines features and accessories as they become available

* Complete reports documenting installation, assessment of reported problem, repairs completed, parts installed

* Travel is required. Assignments will require overnight or multiple night stay.

* Utilize various test equipment for trouble shooting purpose, indicators, test bars, clamp force, gages, etc....

Education/Certification:

* 2-year technical training in electronics, mechanical or machine tool assembly

* High School Diploma

Skills:

* 3-7 years of experience in Field Service

* Read/understand engineering drawings

* Ability to work on own or in group while completing necessary tasks

* Ability to understand PLC

* HYD/Pneumatic circuits

* General computer skills

* Ability to lift up to 50lbs on a repetitive daily basis.

* Heavier lifting in excess of 50lbs on periodic basis

* Ability to problem solve depending on situation.

* Sound writing and reporting skills.

* Strong people skills.

The pay range for this position is $60,000 to $110,000.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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For further information, please review the Know Your Rights notice from the Department of Labor.